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4. Configure the Guest Journey | Zeevou
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4. Configure the Guest Journey
4. Configure the Guest Journey
Set up automated messages and design your guest experience.
4.1 Set Up Automated Messages
Specify your Email Signature
Review Default Templates
Create Custom Automated Messages
Automate a Booking Confirmation Email
Manage Communications from a Unified Inbox
Import Your Emails
Saved Responses & Message Templates
OTA Autoresponder
Enable SMS Messaging through ClickSend
Connect to WhatsApp
4.2 Collect Guest Data
Guest Document Upload
The Online Check-in Process
4.3 Set up Rental Agreements
Booking Terms and Conditions
4.4 Upsell Goods & Services
Adding Upsells
4.5 Automate Invoicing & Payment Collection
Set Up Online Payments
Set Up Stripe
Set Up PayPal
Set Up Opayo by Elavon (Formerly Sage Pay)
Managing Invoice
Managing Booking Payments
4.6 Collect Security Deposits
Security Deposits
4.7 Screen Your Guests
Booking Warnings
Guest Verification
Link to Truvi
4.8 Automate Guest Check-ins
Check-in & Check-out Instructions
RemoteLock Integration
KeyNest Integration
