Terms & Conditions Settings require the Person Booking to sign Terms & Conditions as part of the Online Check-In Step. To do so,
Change the Disabled toggle to Enabled.
When enabled, the Terms & Conditions are required for All Bookings by default.
You can exclude some bookings from the Terms & Conditions by turning [All Bookings except if] on. Then, you may tick the box next to [The Booking Channel is] to exclude the bookings coming from specific channel(s) you select from the drop-down and/or tick the box next to [The Lead Guest has signed the same Terms & Conditions before].
A default Terms & Conditions template is set primarily. Please review it to make sure it includes all you need to be covered and signed.
You can also click the arrows in front of View Gallery to toggle between Active and Archived Templates.
For used templates, click the three dots to Revise, View Change History, or Archive them.
For unused or original templates, you can Edit, View Change History, or Remove them.
You may prefer to edit the default Terms & Conditions template or create your own text by clicking on + Create A New Terms & Conditions and inserting the title and text of the Terms & Conditions.
Note 1: If you want to make changes to the signed Terms & Conditions, you may click on [Revise This Terms & Conditions].
If the Terms & Conditions have not been signed yet, you can edit them by clicking [Edit This Terms & Conditions] on the right side of the screen.
Note 2: You can add a Header and/or Footer to your Terms & Conditions when you want to edit or revise it. If you click on the gear on the top right, a window pops up in which you can select the Logo and/or the Company Name for the Header. Finally, click Save.
If you click the gear on the bottom right, a window pops up in which you can select the Address, Social Media, and/or Info for the Footer. Finally, click Save.
The users can see the Header and Footer in the PDF file of the Terms & Conditions when they click on here during the Online Check-In.
As soon as the Terms & Conditions is set on the Online Check-In Page Settings, it will be placed on bookings which are created afterwards, and you can find it under the Terms & Conditions card in the booking of your choice in App.Zeevou.com. The Terms & Conditions toggle will be on as a default if it is set in the Online Check-In Process. By disabling this option, the Guest won’t be required to sign Terms & Conditions prior to checking in. If you turn on the toggle, your currently set Terms & Conditions text will be set for the booking.
The Terms & Conditions window includes Status (which will be automatically changed to Signed after the guest signs it), the Title, and the Terms & Conditions Link (which can be sent to the guest for signing by Automated Message). The other sectinos such as Terms & Conditions PDF File, Signer IP Address and Created At will be filled out once the Terms & Conditions has been signed.
Note: If you hover on Terms & Conditions, View Terms & Conditions will appear and by clicking on that, you will be directed to the page of the Online Check-In, Terms & Conditions Step.
When the Terms & Conditions is signed by users, the Terms & Conditions Status will change to Signed in the corresponding booking under the Details tab, and there will be the Terms & Conditions PDF File to be downloaded. If you reject this Terms & Conditions, the Terms & Conditions link will be available to be signed.
In the Online Check-In, users can see the Terms & Conditions Step and sign the Terms & Conditions. When the Terms & Conditions are signed, a copy of the Terms & Conditions will be automatically sent to the Person Booking’s email address.
If no email is provided for the Person Booking or their provided email address has not been verified through previous steps, they first need to set and verify their email address to continue signing the Terms & Conditions.
The Person Booking can also download the signed Terms & Conditions from the Terms & Conditions step page by clicking here.
Watch this tutorial video on Terms and Conditions Settings to review what you’ve learned!
