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9. Prepare for Guest Arrivals | Zeevou
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9. Prepare for Guest Arrivals
9. Prepare for Guest Arrivals
Collect data, review system risk flags and only allow check-in when comfortable.
9.1 Set-up the Online Check-in Process
Set-up the Online Check-in Process
9.2 Dealing with Booking Change Requests
Dealing with Unallocated Bookings
Adding Additional Guests to Existing Bookings
9.3 Collect Guest Data
Guests Tab of Booking View
Document Upload
9.4 Get Rental Agreements e-Signed
Terms & Conditions as part of the Online Check-In Process Steps
9.5 Upsell Goods & Services
Add Upsells
9.6 Automate Invoice Generation
Guest Invoice in Booking
Guest Invoice Dashboard
9.7 Automate Payment Collection
Managing Booking Payments
9.8 Handle Security Deposits
Log, Charge, or Release a Security Deposit in Zeevou
Security Deposit Auto Charge/Auto Refund
9.9 Vet Your Guests
Verify Your Guests
Booking Warnings
Link to Truvi
9.10 Send a Guidebook
What is Guidebook URL?
9.11 Automate Guest Check-ins
Manage Arrival and Departure Details in a Booking
Check-in & Check-out Instructions
RemoteLock
Link to KeyNest
Working with Group Bookings
Overpayment Allocation Across Related Bookings
What are Related Bookings?