How can I assign housekeepers to my properties?

You can assign different housekeepers to different properties. Please ask them to install the application on their mobile phones so that they can get the notifications. They can see the bookings on app.zeevou.com too.

Step 1: To create the housekeeper’s profile, click on Settings sign and select Staff Management. On the Staff dashboard, click on Create a New Staff.(For further instructions, you can go to this page)

in Settings select Staff Management. On the Staff dashboard, click on Create a New Staff - Zeevou

NOTE: Make sure you have selected the availability of the housekeeper by enabling Automate Task Allocation. . Otherwise, the system assumes that the housekeeper is not available and no tasks will be assigned to him/her automatically.

Make sure the availability of the housekeeper is selected by enabling Automate Task Allocation - Zeevou

In the view mode of Housekeeper’s Profile, on the Listing Access card, turn on the toggle of Role Access. A drawer opens in which you can select the property.

 In the view mode of Housekeeper's Profile, on the Listing Access card, turn on the toggle of Role Access - Zeevou

Step 2: Assign the housekeeper to the property. To do so, go to your listing->Operations tab-> Staff card and click on Add Staff. On the open drawer, select the staff from dropdown menu or click on +New Staff. Finally, click on Add.

Note 1: The server begins to assign housekeeping tasks automatically 30 days or less before their start date.
Note 2: When tasks are assigned to the cleaners, they can see them on their app.
Note 3: The Can Start From task is set based on the last check-out time or the default check-out time of that day and Must Finish By task is determined by the next check-in time minus Average Housekeeping Time set in Unit Type.

How to add a housekeeping team:

The tasks are assigned to the members of a team equally based on their availability.

Step 1: Go to Contacts->Teams and create a team. For example, Housekeeping team.

Step 2:  To add the member of the team, go to Profiles and create a new profile and choose the team for the housekeeper.

Step 3: Go to Listings->Properties and open the property.

Step 4: Go to the Housekeeper section and click on Add Housekeeper.

Step 5: Select Team and in the dropdown select the team that cleans the property.

add housekeeper - Zeevou

How to add a Company as a housekeeper:

If you add a company as the housekeeper, the tasks are assigned to it regardless of availability.

Step 1: Go to Contacts->Companies and create a new company.

Step 2: To add the manager or the contact person click on the plus and complete her/his profile in the popped-up window. Don’t forget to save the company!

add a Company as a housekeeper - Zeevou

Step 3: Go to Listings->Properties and open the property.

Step 4: Go to the Housekeeper section and click on Add Housekeeper.

Step 5: Select Company and in the dropdown select the company that cleans the property.

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