Before starting, make sure:
You have an Airbnb Host account.
Your listings are already created on Airbnb.
You are logged in as the main host (not a co-host).
You know which Airbnb listings are associated with which account (if you manage multiple).
If you have already got a channel manager connected on Airbnb, disconnect your old channel manager first by following these steps:
Log in to Airbnb.
Navigate to Account Settings.
Click on Privacy.
Under Connected Services (at the bottom) you should see the name of your old Channel Manager.
Click on Remove Access.
After disconnecting your old channel manager from the channel, turn all your listings to "Request to Book." This ensures you don't receive bookings with incorrect dates or rates while completing the connection to Zeevou and verifying that everything is syncing correctly. Once you've confirmed that rates and availability are pushing accurately, you can turn Instant Book back on.
Steps to deactivate Instant Book on Airbnb
Click Listings and then click the listing you want to change
Click Booking settings
Select “Approve all bookings”
Click Save
Next, determine your Connection Type. If you have only just signed up, you will be on Connection Type A.
Click on Listings on the main menu within app.zeevou.com.
Click Manage Channels on the top-right.
Click on the Airbnb card.
Tick both boxes on the bottom left and select “Save & Next”.
Set your Fees and Channel Mark-up.
Select your Cancellation Policy. Select Use Property Specific to control this at the property level.
Click on Regular Minimum Stay. This will make sure the minimum stay reads from Zeevou or your dynamic pricing provider.
Decide whether to activate the New Listing Promotion.
Specify your settings for Automated Reviews.
Specify the non-refundable rate discount.
Set Preparation Time Before Arrival.
Click on Synchronise Your First Account.
In the pop-up that opens, click on the Let’s Go button. (If a new page opens, close that and come back to the next step).
Grant Access to your Airbnb account before clicking on Next by clicking on the blue “Click here” hyperlink.
Log in to Airbnb.com Extranet and click the Access button to confirm the connection request. Make sure you are logged in to the correct Airbnb account before grantin access.
Close the Airbnb window.
Then, return to the Zeevou Channel manager page to view the list of your Airbnb Listings.
Depending on whether you already have some properties connected to the Airbnb or not, you are presented with two different options.
If it is the first property to be connected, click the Connect your first property button.
If it is the next property to be connected, click the Add more properties button.
A dialog window appears with the question if the property is already published in Airbnb.
If the property is listed in Airbnb, continue with these steps.
If the property is not listed in Airbnb, continue with these steps.
For Properties Already Listed on Airbnb
Note: To set a preparation time, please email [email protected]. Before connecting your Airbnb listing, make sure to remove the Preparation Time field on Airbnb. Once the connection is established, you won’t be able to modify this setting on your own. If you would like us to add a preparation time for you after connecting, let us know, and we’ll apply it on your behalf.
Click on Yes.
A list of unmapped listings for that cluster is retrieved from Airbnb.
Click Connect this listing button next to the listing you want to map.
From the list, select the property to map and click Next.
Note: If the property that you are looking for is not available, it may mean that:
The property has already been mapped to Airbnb and is not referenced in the dropdown. It is not possible to map them multiple times.
The property has been recently added to Airbnb and is currently being process by the channel (Pending).
The summary of properties’ content is displayed.
If you want to change the property to map, click the Modify button.
If the property is ready to map, go to the next step.
If the property is not ready to map, improve the content.
Verify if any data is missing or incorrect.
Click the Edit property button. The Edit property page is opened in a new tab.
Correct the content indicated in the report in the Edit property page. Save.
Come back to the Property List page and click the Improved, check again button.
From the dropdown list, select the type of data synchronization. This is an important step - see the differences between the available synchronization types here.
What is Sync Everything and Limited Sync?
When you are mapping your property to an Airbnb listing, you need to choose which information will be sent to Airbnb by selecting the synchronisation category.
Limited Sync - synchronisation of availability (availability, minimum stay and changeovers) and prices (prices, fees and taxes, extra guest price).
Sync Everything - full synchronisation (availability, prices and property descriptive content). Note that this option overrides information provided in the Airbnb dashboard.
Note: All listings connected as Limited Sync will stay as Limited Sync, however the synchronisation category in Airbnb will always be Sync Everything.
If needed, adjust the mark-up value.
Click the Link & Connect button.
The published properties enter the Pending status. The channel reviews your properties and their status will be updated automatically. The properties get available almost instantly in the Airbnb website and the status changes from Pending to Active.
Note: You can always change the mapped property. To do this, click the three-dot menu and select the Change mapping option.
Now, your property is connected. To review and manage your property connection settings, click on Manage.
Under Advanced Settings, you can adjust the Number of people in price, then click Save Changes.
Once you have connected all your listings for a given account, you should proceed with Importing Existing Bookings. This is a one-time action that will import bookings that were created before the mapping was completed. Only bookings already made whose check-in dates are in the future (from tomorrow onwards) will be imported. Please note that past messages for these bookings will not be imported and won’t show up in the Unified Inbox in Zeevou. You can only import bookings for the whole account in one go. This means you will import bookings from all listings mapped from that account. If you have more Airbnb accounts, you need to repeat it for each of them. Please make sure to first connect all listings from a given account before attempting to import the pre-existing future bookings.
Click on Import Airbnb Bookings.
On the next screen, lick Proceed and Import. It may take some time to import all future existing bookings.
The import process will start. Do not exit the page until it is finished. Depending on the number of bookings you have in your account, it may take a while to complete. Once the bookings have finished importing, the page will reload. If the process was not successful, you will see an error. In this case, try again. If the error persists, please contact [email protected].
For Properties Not Yet Listed on Airbnb
Click on No.
Click on the Add Property button.
Select the property from the dropdown menu and click on Continue.
Then, under Additional Settings, you can add Markup and Sync Options click on Link & Connect.
Note that Under Sync Options, you should select either of these options:
Limited Sync: push only rates and availability not the content.
Sync everything: push picture, description, etc from Zeevou to Airbnb plus rate.
How it works: Tick Attestation, then click Save & Next.
Airbnb Minimum stay: It is recommended to select Keep my regular minimum stay not to override current Zeevou settings and to be able to manage min stay from Zeevou directly
Automatic listing content update.
Airbnb cancellation policy : Select your desired one.
Default channel markup: Keep it as zero, it is better to increase it via listing's mapping page.
Further Instructions: Click on Yes and then Connect.
You should import existing bookings by clicking the three dots on the right next to the arrow, and choose Import Airbnb Bookings.
Click Proceed and Import. It may take some time to import all future existing bookings.
Now, your property is connected. To review and manage your property connection settings, click on Manage.
Under Advanced Settings, you can adjust the Number of people in price, then click Save Changes.
Note:
To set a preparation time, please contact us directly. Before connecting your Airbnb account, make sure to remove the Preparation Time field on Airbnb. Once the connection is established, you won’t be able to modify this setting on your own. If you would like us to add a preparation time for you after connecting, let us know, and we’ll apply it on your behalf.
Test Your Connection
Block a Date on Zeevou and make sure it reflects on Booking.com. If pushing correctly, remove the block.
Increase the price slightly for one night on Zeevou and make sure it reflects on Booking.com. If pushing correctly, reset the price to what you would like it to be.
Re-Activate Instant Booking on Airbnb
Click Listings and then click the listing you want to change
Click Booking settings, and switch Instant Book on
If you turn Instant Book on, select your guest requirements
Click Save
Connecting your Airbnb listings to Zeevou is done entirely from the Channel Mapping section in your Channel Manager. This guide walks you through how to integrate Airbnb using the Type B connection process, how to map rooms and rate plans, and how to ensure everything is synced correctly.
You can also create new Airbnb listings from the Channel Manager, but this guide focuses on mapping existing ones.
Locate on your desired Listing in Zeevou.
Click on Manage Channels.
Choose Airbnb from the channel list and click on it.
To initiate the connection:
Click Generate Client ID if this is your first time connecting to Airbnb.
To get the Host Token ID, Click on the arrow to the right of Host Token ID
You will be redirected to the Airbnb login page.
Log in using your main host credentials.
You’ll be taken to an authorization screen.
Scroll down, check “I agree”, and click Allow.
This will generate a Host Token Number.
Copy the token and return to Zeevou’s Airbnb setup page.
Paste the Host Token Number into the field provided and proceed.
Revise Currency settings and click on Next.
If you’ve already connected a listing with live mapping, use the Mapped Client ID and select the corresponding Property ID and Airbnb Account ID."Then, click on Next.
Important: For multiple listings on the same Airbnb account, reuse the same Mapped Client ID to avoid duplication.
Note 1: It only relates to the authorization step and will not map the listing to the shown Airbnb one.
The list of Airbnb Room-Rate (Airbnb Listing name and ID).
Zeevou Room Name (Unit Type) & Zeevou Rate Name (Rate Plan) (your Zeevou setup) list.
For each room/unit type:
Select the corresponding Room Name and Rate Name.
Click Map to open the configuration popup.
In the mapping popup, configure:
1. Room Configurations:
Multiplier –to adjust markup percentage for rate(e.g., 1.10 adds 10%)
Surcharge – fixed value to be added to the rate (e.g., +5)
Occupancy – Minimum number of guests included in rate.
Then click Next. it will take time while it is fetching your listing’s information.
2. Profile
To complete mapping, Airbnb requires certain content standards. Make sure your listing has:
A headline (minimum 8 characters)
A description (minimum 50 characters)
At least 7 high-quality images (JPEG, min 800×500 pixels)
You need to fix all errors for Starred Sections(*).
No watermarks, logos, or text overlays on images are allowed for pictures.
Then click Next.
3. Amenities:
It should include at least 5 amenities. Then click Next.
4. Listing Rooms:
You need to fix all errors for Starred Sections (*).
Make sure you have the right value for guests and fees here.
5. Availability & Booking Settings
You need to revise values for Availability, Booking Rules, Permitted, Day Rules here.
Note that you must select a valid Maximum Notice period from the restriction settings before saving changes.
Do not close your browser until all setup steps are green.
If you tried to push listing from channel manager, meaning create listing from Zeevou side, then it will need step 5 for confirmation.
After submission, Airbnb will review your listing.
Status will show as “Ready for Review” in Zeevou.
Airbnb may take 1–3 business days to approve.
Until approval, the listing is not visible or bookable on Airbnb.
Once approved, the sync status changes to Active in the Airbnb extranet.
Final Tips
You should map all existing Room types in Zeevou with corresponding Airbnb Listings.
For listings under the same Airbnb account, reuse the existing token (Mapped Client ID).
You can generate a new token ID, if you wish to map a listing under another airbnb host account.
Zeevou lets you manage Rates & availability, images, content, amenties and restrictions across Airbnb through the channel manager.
Test Your Connection
Block a Date on Zeevou and make sure it reflects on Booking.com. If pushing correctly, remove the block.
Increase the price slightly for one night on Zeevou and make sure it reflects on Booking.com. If pushing correctly, reset the price to what you would like it to be.
Re-Activate Instant Booking on Airbnb
Click Listings and then click the listing you want to change
Click Booking settings, and switch Instant Book on
If you turn Instant Book on, select your guest requirements
Click Save
Airbnb promotions—such as seasonal discounts, early bird rates, and last-minute offers—can be configured directly in Zeevou using the Season Adjustment feature. Once your Airbnb listing is connected, you can manage these discounts entirely through the Channel Mapping module in your Channel Manager.
This guide walks you through how to add, edit, and manage Airbnb promotions (Seasons) step-by-step.
What Is the Airbnb Season Adjustment Feature?
Once your Airbnb property is API-connected, Airbnb disables its native Smart Pricing feature. Instead, Zeevou allows you to:
Create custom promotional seasons
Apply length of stay, early bird, and last-minute discounts
Push changes directly to Airbnb calendars via the channel integration
Where to Find It:
Locate on your desired Listing in Zeevou.
Click on Manage Channels.
Click on the Map button in front of Airbnb.
Click on the Seasons under your Airbnb account ID.
List of all current promotions will appear. You can edit the existing one or add a new season.
How to Add a New Airbnb Season:
Click Seasons > Add Season.
A form titled Add/Edit Season will appear.
Under Airbnb Season Adjustment, the main Season type settings, fillfill out following information:
Season Name – Give your promotion a recognizable name (e.g., Summer Sale).
Listing(s) for Seasons – Choose one or more connected Airbnb listings to apply the promotion to.
Colour Code – Choose a color to represent the season on your Airbnb calendar.
Airbnb Season Adjustment: Surcharge / Discount.
Amount: A discount or surcharge amount over your base rate.
Select: Percentage icon
Date Range – Define the valid period of the promotion. You can add multiple date ranges.
Additional Types of Promotional Rules:
You can apply one or more of the following discount/surcharge rules:
Length of Stay Discount
Discount based on a minimum number of nights booked.
Last Minute Discount
Discount applied when a booking is made shortly before the check-in date.
Early Bird Discount
Discount applied when a booking is made well in advance of check-in date.
Trip Length:
Minimum/Maximum number of nights to stay
Check-in and check-out days: Select the days when you don’t want guests to check in and check out.
You can stack multiple rules (e.g., Early Bird + Length of Stay) for the same date range. Airbnb will automatically apply the combined effect.
Saving and Syncing
Once all fields and rules are set, click Save button.
Zeevou will send the season and associated rules to Airbnb.
The applied dates will appear in the Airbnb Extranet Calendar, color-coded based on your selection.
Note that all listings linked to the same Airbnb account will show under the Season Settings panel and you can assign the created season.
Editing or Removing a Season
To edit:
Locate on your desired Listing in Zeevou.
Click on Manage Channels.
Click on the Map button in front of Airbnb.
Click on Seasons under your Airbnb account ID.
Click Edit next to the desired season name.
Make changes and Save.
To Remove:
Click the Remove icon next to the season.
The season will be removed from all affected listings.
How Airbnb Applies Overlapping Seasons
If multiple promotions overlap, Airbnb applies the rule with the latest update to that date range.
Example:
Promotion A: April 1–30 (10% discount)
Promotion B: April 15–May 15 (20% discount)
On April 20, Promotion B’s discount will apply (as it was created/updated last).
If rules overlap (e.g., Early Bird + Last Minute), Airbnb will apply both if the booking meets all conditions.
How to View Promotions in Airbnb
Log in to Airbnb Extranet > Calendar.
Dates with active promotions will be color-coded. (if not showing, turn on Rule-sets from Layers menu)
Click on a date to see the exact rule(s) applied.
Guests will see the final discounted prices based on all applicable discounts when booking.
Final Tips
Always review the Airbnb calendar to confirm promotions have synced.
Avoid overlapping seasons with conflicting discount types unless intentional.
Use clear naming and color coding to keep track of active promotions.
For Connection Type A, Airbnb bookings are not imported automatically into Zeevou. To bring in existing bookings, you need to manually import them or add them manually in Zeevou.
For Connection Type B, Airbnb bookings usually sync instantly to Zeevou. However, in some cases, the process may take up to a few hours. If a booking is still missing after a few hours, make sure that your Airbnb listing was fully connected to Zeevou at the time the booking was made. If the issue persists, please contact our Support Team for assistance.
