Note that before any step, if you log in to app.zeevou.com and see the below figure in your Listings Dashboard page, please follow Connection Type A Instructions. Otherwise, go ahead with Connection Type B Instructions.
Connection Type A Instructions::
Log in to app.zeevou.com, go to Listings, and click Manage Channels in the top-right.
Select Airbnb and click on Connect.
Get Connected to Airbnb
Follow these 6 steps to get connected:
Step 1: How it works: Tick Attestation, then click Save & Next.
Step 2: Airbnb Minimum stay.
Step 3: Automatic listing content update.
Step 4: Airbnb cancellation policy : select your desired one.
Step 5: Default channel markup. Keep it as zero.
Step 6: Further Instructions: Click on Yes and then Connect.
Manage Airbnb Connection
Click Synchronise Your First Property and confirm by clicking Yes.
In the pop-up that opens, click on the Let’s Go button.
Click on the blue hyperlink text “click here” in the same pop-up.
Log in to Airbnb.com Extranet and click the Access button to confirm the connection request.
Close the Airbnb window.
Then, return to the Zeevou Channel manager page to view the list of your Airbnb Listings.
Select your desired listing by clicking on Connect this Listing to assign your desired Zeevou property.
Select the property from the dropdown menu and click on Next.
Then, under Additional Settings, you can add Markup and click on Link & Connect.
Now, your property is connected. To review and manage your property connection settings, click on Manage.
Under Advanced Settings, you can adjust the Number of people in price, then click Save Changes.
Connection Type B Instructions:
1. Log into app.zeevou.com and go to the Listings Dashboard.
2. Open your desired listing and click on Manage Channels in the top right corner.
Note: If you are using Safari, the new pop-up window might not open. Please follow the steps mentioned here.
3. Click on Select Channel on the right, then select Airbnb. Finally, click the + button.
4. If it is your first listing which is going to be mapped to the desired Airbnb account, then select Generate Client ID. Otherwise, you should select Mapped Client ID afterwards, select any of the mapped listings; it does not matter which one.
Note that when selecting a Mapped Client ID, you need to choose a listing that belongs to the same Airbnb account as the new listing you are trying to connect
5. Click on “Click to get connected with Airbnb.”
6. You will be directed to an Airbnb login page.
7. Use the main host (not co-host) credentials to log in if you are not already logged in.
8. You will see a screen asking you to confirm the connection with STAAH. Scroll to the bottom, tick “I agree,” then click Allow.
9. You will then be redirected to a confirmation page that includes a Host Token Number. Copy this number.
10. Paste the Host Token Number in the appropriate field on the original mapping screen.
11. Select all the rooms that you want to connect. Rooms are Unit Types, if you have multiple listings of the same unit type, you only need to map one of them and can unlist the others on Airbnb. Any existing future bookings from these additional listings need to be imported manually or via the Bulk Import Booking option in Zeevou.
Note that you need to select an existing property to identify the Airbnb account from which you're trying to pull the new listing.
12. Choose your desired currency from the drop-down menu.
13 Click Save.
14. Under Action, click Map next to Airbnb.
15. On the next page in front of your desired Unit Type, set the below values and click Next:
Select the number of people included in the prices that you have set in your rates in the Number of Pax field.
(Next to the "×" sign): Enter a multiplier to increase/decrease the rate by a percentage (e.g., to add 15%, change the value from 1 to 1.15).
(Next to the +/- sign): Enter a specific amount to Add or Minus a fixed extra charge above the base price.
From the Select Rateplan drop-down, choose the applicable rate. Click Next.
Note: Each Unit Type in Zeevou must be mapped separately.
16. On the new pop-up, select Connect with existing Listing.
17. Select the appropriate listing in the drop-down.
NOTE: If you cannot see your property in the list, click on the refresh button next to the dropdown.
18. Select on Rates & Availability (the second option).
19. Click Pull Listing from Airbnb.
20. On the Profile page, Click Next.
Note: You need to follow the rules and regulatory standards for an Airbnb listing to ensure successful mapping. Due to the selected type of connection in Step 18, content changes will not be populated on either Airbnb or Zeevou but will only be visible during the mapping setup.
21. Listing Rooms:
Max Guest
Guest Included
Currency
Full Rate
Extra Guest
Security Deposit
Cleaning fee
Discount Type: Weekly Discount, Monthly or etc.
Fees: Linen, Management, Resort, etc…
Click Next.
22. Availability and Booking Settings:
Minimum Nights
Maximum Nights
Minimum Lead Time
Maximum Notice
Preparation Time
Booking Rules
Non-Refundable Discount
Permitted
And other settings.
NOTE: Do not close the browser while we establish the connection with Airbnb. Once submitted, you will get a message saying “Your listing has been updated successfully…”
23. Click Finish.
24. All your future bookings will be imported from Airbnb at time of connecting.
NOTE: If you want to get your guest’s email alias from Airbnb, you should fill out the attestation form on Airbnb.
Final Activation
25. Click the black square with the Key symbol in the top right corner. In the pop-up window, click the > symbol next to Remove, and change the status from Inactive to Active.
Airbnb Promotions (Seasons)
Once you connect your Airbnb listing to Zeevou, the Airbnb Smart Pricing feature will no longer be available. Other pricing controls will also be disabled.
There is no option to pull in “Seasons and Rules” from Airbnb (if already set). You can set new Seasons to manage your promotions for Airbnb within Zeevou.
1. Log into app.zeevou.com and go to the Listings Dashboard.
2. Open your desired listing and click on Manage Channels in the top right corner.
Note: If you are using Safari, the new pop-up window might not open. Please follow the steps mentioned here.
3. Click on the Key symbol in the row of Airbnb. On the pop-up screen that appears, click on Seasons.
4.You will be directed to a new page called Airbnb Season Adjustment.
5. Click on the blue + button in the top right to create a new Season (with one or several promotions as part of it).
6. An Add/Edit Season pop-up will appear, where you can set the applicable rules for the promotions that you want to create.
7. Under Season Name, enter a name for the Season.
8. Choose a colour code to be able to identify the promotion more easily on the Airbnb calendar.
9. Under Listing for season, select one or several listings to apply the Season to (by default, all listings are auto selected).
10. Under Date range for season, select the applicable Date Range. If you want to add other Date Ranges to which you want the Season to apply, you can do so by clicking on the square with the + symbol on the right.
11. You can set a promotion with a fixed amount or a percentage and mix the following rules to build your desired one. There are four Promotional rules available:
Seasonal Adjustment
Length of Stay Discount
Last Minute Discount
Early Bird Discount
12. Set Availability with trip length or check-in or check-out days to optimise the promotion.
13. Click on Save Changes.
14. Once you click on Save changes, you will be shown a success message.
NOTE:
You can set up multiple rules for a season, for the selected date range(s).
The system will allow you to set up a new season and rules with dates overlapping with an existing season with the same rule already activated. When Airbnb receives the new promotion, it will automatically override overlapping dates with the newest promotion rule.
Example:
Season 1 = 01-30 April
Season 2 = 15 April – 15 May
From 01-14 April, Promotion 1 rules will continue to apply.
From 15 April – 15 May, Promotion 2 rules will override and apply.
NOTE: If multiple rules are set for a date-range inside a season, all discounts created will apply, for example:
Early Bird 5%
Min Stay 2 nights 5%
The dates selected by the guest on Airbnb qualify for both, so a 5% discount will be applied twice.
The delete button deletes the season and automatically removes the rule from Airbnb. Deleting will apply to all listings linked to that season.
You can double check the rules set for various seasons on the Airbnb extranet. You can view the rules on your calendar in Airbnb. Dates with an active season rule will be highlighted in the colour chosen in Zeevou while creating it. Rates displayed in the calendar will include promotional adjustments, early bird discounts, and last minute discounts. The guest will see the total discount on the main rate when searching on Airbnb.