Note that before beginning any step, if you log in to app.zeevou.com and see the figure below on your Listings Dashboard page, please follow the Connection Type A Instructions. Otherwise, proceed with the Connection Type B Instructions.
Watch this video tutorial to learn how to map your listings on Agoda for Connection Type A:
Log in to app.zeevou.com, go to Listings, and click Manage Channels in the top-right corner.
Select Agoda and click Connect.
Follow these two steps to get connected:
Step 1. How It Works: Tick Attestation, then click Save & Next.
Step 2. Further Instructions:
Click Yes.
Tick I confirm I have contacted Agoda and am ready to start connecting my inventory.
Click Connect.
Synchronize Your First Property:
You will be prompted to synchronize your first property. Click the button labeled “SYNCHRONISE YOUR FIRST PROPERTY.”
Check Whether Your Property Is Already Listed on Agoda:
Before proceeding, determine whether your property is already listed on Agoda.
A. If “Yes” (the property is listed):
a. Log in to your Agoda extranet.
b. Ensure that the connection to QuickConnect is established.
c. Paste your Hotel ID and click Next.
B. If “No” (the property is not listed):
a. When prompted to enter a Chain ID, click “Add New Chain ID.”
b. Enter the number 0 to proceed. Once completed, we recommend informing the Agoda team so they can verify the connection on their side as well.
Then, verify the Currency and click Next.
In front of your desired Agoda room name, click the Select Properties button.
Select the desired property from the dropdown menu and click Next.
Then, click Manage 1 Rate and select Activate.
Adjust the number of people included in the pricing under Advanced, set the markup percentage if needed, and click Save.
Watch this video tutorial to learn how to map your listings on Agoda for Connection Type B:
1. Contact Agoda Support by email ([email protected]), by phone, or by raising a ticket through their support system, and ask them to update the Channel Manager to Zeevou (STAAH) for all your listings before starting the mapping steps.
Note: You can begin the mapping process upon receiving the confirmation email.
2. Log in to app.zeevou.com and go to the Listings Dashboard.
3. Open your desired listing and click Manage Channels in the top-right corner.
Note: If you are using Safari, the new pop-up window might not open. Please follow the steps mentioned here.
4. Select the Agoda logo from the pool list.
On the new page, you need to fill in these fields:
Channel Hotel ID: Agoda Property ID/Hotel ID.
Connection Name: Use this to give your connection a name, making it easier to find the connected channel account.
Default Multiplier: Use this to set the rate multiplication factor applicable to all room types.
Default Surcharge: Use this to apply a surcharge to all room types.
Currency: The property currency should be the same as the currency set up in Agoda.
6. Click Next to proceed to mapping.
7. You will now see two lists:
Agoda Room-Rate (Agoda rate plan) list.
Zeevou Room Name (Unit Type) & Zeevou Rate Name (Rate Plan) list.
8. Then, for each room/unit type:
Select the corresponding Zeevou Room Name and Rate Name.
Click Map to open the configuration pop-up.
Note 1: Each Unit Type and Rate Plan in Zeevou must be mapped separately.
Note 2: Repeat this step for each rate plan in Agoda, or ask Agoda Support to make them derived rate plans.
Configure Mapping:
9. The following settings help you set rates:
Number of Guests: Click + to add additional rows according to occupancy. We will push out the rate for that occupancy to match the maximum number of guests.
Rate Multiplier (X)/Surcharge (+/-): Use this to increase or decrease the rate by a percentage and/or fixed value. You can use either option or both simultaneously, depending on your requirements.
Extra Adult/Child/Bed: We have two options here.
a. Extra Adult/Child: Configure rates for the extra adult and child.
b. Extra Bed: Configure rates for an extra bed for adults and children.
Example: To increase the rate by 10%, enter 1.1 in the first multiplier box, or enter 0.90 to decrease the rate by 10%. Similarly, to increase the rate by a fixed value of 5, enter 5 in the surcharge box, or enter -5 to decrease the rate by 5.
10. Then, click SAVE.
After Mapping:
Navigate to Channel Connection Details.
Change the status from INACTIVE to ACTIVE by clicking the info alert icon under the Hotel ID.
Click Yes to confirm activation.
The status will update to LIVE in green.
You can create and manage Agoda promotions directly from the platform using multiple promotion types, including:
Customized
Early Bird
Express Tonight
Last Minute
Long Stay
72-Hour Flash Sale
Special Offer
The feature also supports multiple discount configurations and promotion conditions.
Note: Future bookings for Agoda are not imported automatically. Please create them manually in Zeevou or use the Booking Import Instructions.
Want to learn how to connect Expedia to Zeevou? Read the guide here →
Need to disconnect your property from a connected channel? Read the guide here →
