Disconnect from Channels

Airbnb

For Type A connection:

1. Log into the host Airbnb account

2. Navigate to your Menu profile -> Account Settings/ Privacy / Connected Services tab (or click https://www.airbnb.com/account-settings/privacy-and-sharing) and click on Remove Access under Quick Connect

Note: Removing this account will delete all mappings associated with it. Unmapping a property individually is not possible, as shown below

3. Log into app.zeevou.com, go to Listings, and click Manage Channels in the top right.

4. Select Airbnb

5. In front of the property name, click on the three dots menu and select Remove Property

6.Then, click Confirm Removal

For Type B connection:

1. Go to Listings and click your desired property

2. Click Manage Channels

3. Click Airbnb logo

4. If you'd like to remove the entire connection/mapping for all mapped listings, click the Delete icon but if you'd like to remove the connection/mapping for one specific mapped listing, click the Unmap button

5. Then, click Yes

   

Booking.com

For Type A connection:

1. Log into Booking.com Extranet and open your desired listing page

2. Click the Profile icon in the top right corner, then select Connectivity Provider

3. Click the Disconnect button. Choose the Reason for disconnecting and click on the Disconnect button again

4. Log in to app.zeevou.com, go to Listings, and click Manage Channels in the top right

5. Select Booking.com

6. Navigate to Property Settings

7. Click the three dots in front of the property name and select Remove Hotel

8. Then, a window will pop up and you should click Refresh Syncronisation Settings, then Proceed and finally Confirm Removal.

For Type B connection:

1. Go to Listings and click your desired property

2. Click Manage Channels

3. Click Booking.com logo

4. If you'd like to remove the entire connection/mapping for all mapped listings, click the Delete icon but if you'd like to remove the connection/mapping for one specific mapped listing, click the Unmap button

5. Then, click Yes

Expedia

For Type A connection:

1. Log into Expedia.com Extranet and open your desired listing page

2. Navigate to Rooms & Rate on the left menu, and click Connectivity Settings

3. You will be prompted for a Verification Code

4. Click Manage services

5. Click Disconnect, then click Next

6. Click Confirm to finish

7. Log into app.zeevou.com, go to Listings, and click Manage Channels in the top right

8. Select Expedia

9. Navigate to Property Settings

10. Click the three dots in front of the property name and select Remove Hotel

For Type B connection:

1. Go to Listings and click on your desired property

2. Click Manage Channels

3. Click Expedia logo

4. If you'd like to remove the entire connection/mapping for all mapped listings, click the Delete icon but if you'd like to remove the connection/mapping for one specific mapped listing, click the Unmap button

5. Then, click Yes

 Agoda

For Type A connection:

1. Ask the Agoda support to remove the channel manager from the desired listing

2. Log into app.zeevou.com, go to Listings, and click Manage Channels in the top right

3. Select Expedia

4. Navigate to Property Settings

5. Click on the three dots in front of the property name and select Remove Hotel

For Type B connection:

1. Go to Listings and click on your desired property

2. Click Manage Channels

3. Click Agoda logo

4. If you'd like to remove the entire connection/mapping for all mapped listings, click the Delete icon but if you'd like to remove the connection/mapping for one specific mapped listing, click the Unmap button

5. Then, click Yes

VRBO

For Type A connection:

You can contact your VRBO support to unmap it for you.

For Type B connection:

1. Go to Listings and click on your desired property

2. Click Manage Channels

3. Click VRBO logo

4. If you'd like to remove the entire connection/mapping for all mapped listings, click the Delete icon but if you'd like to remove the connection/mapping for one specific mapped listing, click the Unmap button.

5. Then, click Yes

   

Trip.com

For Type A connection:

You can contact your Trip.com support to unmap it for you.

For Type B connection:

1. Go to Listings and click on your desired property

2. Click Manage Channels

3. Click Trip.com logo

4. If you'd like to remove the entire connection/mapping for all mapped listings, click the Delete icon but if you'd like to remove the connection/mapping for one specific mapped listing, click the Unmap button

5. Then, click Yes