Why do I see “We don’t have access to this property” for my Booking.com connection Type A in Zeevou?

This error means Zeevou does not currently have permission to manage your property on Booking.com, so it cannot push rates or availability.

How to Fix It: Grant Access in Booking.com

1. Log in to your Booking.com Extranet at admin.booking.com.

2. Go to the Account menu (top right corner) and click Connectivity Provider (or go to: Account > Connectivity Provider).

3. If Zeevou is already selected:

   • Click “Manage” next to Zeevou.

   • Tick all the required access checkboxes, especially:

     • Rates & Availability

     • Reservations

     • Content (optional but recommended)

4. If Zeevou is not listed:

   • Click “Switch provider” or “Add a provider”.

   • Search and select Zeevou from the list.

   • Confirm and grant all required permissions.

5. Go back to Zeevou, click Retry All on the rate error, or Activate the rate again.