Add Bookings

Note: When you connect channnels (Airbnb, Booking.com, Vrbo) via API, we automatically import future bookings. You only need to manually add bookings arriving today or from other channels that do not support this via an API integration.

Option 1: Create Booking via Calendar Drag & Drop

Quickest method for creating bookings when you can see availability.

1. Go to Calendar

2. Drag across your desired dates on the calendar

3. Click Create a Booking

4. You'll skip directly to guest selection (accommodation already selected)

5. Continue with steps 2-3 below

Option 2: Create Booking via Wizard

Full step-by-step process with more flexibility.

Start the Wizard:

Choose one of three ways:

• Click the + button (top right)

• Go to Bookings → Create a Booking

• Search directly using the + button (by city, property, unit type, unit, or rate plan)

Step 1: Select Accommodation

1. Choose your property

2. Use the calendar to select check-in and check-out dates

3. Enter number of guests

4. Click Search

5. Browse available unit types

6. Select your unit type, then your specific unit

7. Click Next

Tip: Need to change the unit after guest entry? Click Change Location in the Location section.

Step 2: Guest Details

1. Select guest by searching existing profiles OR Create New Guest Profile

   • Click Create a New Guest Profile

   • Fill in at least one field

   • Click Save and Close

2. Select channel from dropdown

3. Add Booking Channel No and Internal Note (optional)

4. Click Next

Step 3: Finalize Booking

1. Review the general invoice

2. Click Price Down to view/edit rate plan details

3. Enter arrival and departure times

4. Confirm your selection and review all details

5. Click Complete

Your booking is created - click Go to Booking Page to view it.

Option 3: Bulk Excel Import

Best for migrating many bookings at once.

1. Download & Prepare

• Download the Booking Import template.

• Format ALL cells as text (critical)

2. Fill Required Fields

• Property/Unit Type/Unit - Must match Zeevou exactly (no extra spaces)

• Channel - Select from dropdown (e.g., "Direct-Web")

• Collection Type - "Hotel Collect" (you collect) or "Channel Collect" (channel collects)

• Times - 24-hour format (15:00 not 3:00 PM)

3. Optional Fields

• Unit - Only if assigning to specific unit (set "not_move" to "Yes" to lock it)

• Non-refundable - "Yes" if applicable

4. Upload & Validate

1. Bookings → More → Import Bookings in Bulk (Excel)

2. Name your import → Select file → Save and Close

3. Click Validate → Fix any errors by double-clicking cells

4. Repeat validation until clean

5. Click Transfer to Booking

Stuck? Email [email protected] with your file.