An orphan night occurs when the booking gap is shorter than the minimum stay. On the Blaze plan, you can automatically set rules for orphan nights. This means that when a gap shorter than your set minimum stay arises between bookings, it will immediately be made available for sale.
To set up automated emails for orphan nights in Zeevou, you need to manually identify orphan nights first. Then, navigate to Automated Messages by clicking the gear icon and selecting it. Click 'New Automated Message,' name it, and set time criteria. Add conditions by selecting relevant categories (e.g., Booking, Property, Guest) and configure them. Customize the email template to include the discount offer, save, and activate the message.