Managing security deposits is simple when you follow these steps. This guide will walk you through logging a security deposit, charging it, and releasing funds when needed.
Log into your Zeevou account.
Go Finace tab of the booking, on the Security Deposit card
Click on More to log a new deposit.
A window will appear.
Enter the Amount, Date, and Time.
Select the Payment Type from the drop-down menu.
(Optional) Add a Reference and Description.
Click Log to save the deposit.
Click on Charge & Release.
A window will open.
Select the Penalty Type.
Enter the Associated Cost, Amount to Capture, and Reason.
Click Save and Close to complete the action.
Note 1: If the booking status is 'Booked,' Charge & Release is not shown.
Note 2: You need to check the guest in before you can charge their deposit.
If the deposit was paid via a payment gateway, click Charge & Release.
A window will appear with charging options.
Choose Capture Now to process immediately.
Choose Log Charge to record the charge without immediate processing.
Note that Logged security deposits are those recorded in the system—often manually entered when received outside of Zeevou. Captured security deposits mean that the authorised deposit has actually been charged from the guest’s card, typically via our pre-authorisation process.
To update the security deposit amount in Zeevou, follow these steps:
Go to the Listing page and select the Unit Type level.
Click on the Pricing & Availability tab.
In the Rate Plans card, click View/Edit Details for the applicable rate plan.
Click the 
(edit) icon next to the Security Deposit amount.
Enter the new deposit value.
Click Save to apply the changes.
