Note that before any step, if you log in to app.zeevou.com and see the below figure in your Listings Dashboard page, please follow Connection Type A Instructions. Otherwise, go ahead with Connection Type B Instructions.
Connection Type A Instructions:
Get Connected to Agoda:
Log in to app.zeevou.com, go to Listings, and click Manage Channels in the top-right.
Select Agoda and click on Connect.
Follow these 2 steps to get connected:
Step 1. How it works : Tick Attestation, then click Save & Next.
Step 2. Further Instructions:
Click on Yes
Tick I Confirm I have contacted Agoda and am ready to start connecting my inventory
Click on Connect.
Manage Agoda Connection
Click Synchronise Your First Property and confirm by clicking Yes.
Paste the Hotel ID, click on Next .
Then, verify the Currency, and click Next.
In front of your desired Agoda room name, click on Select Properties Button.
Select the desired property from the dropdown menu and click on Next.
Then, click Manage 1 Rate and select Activate.
Adjust the number of people in pricing under Advanced, set the markup percentage if needed, and click Save.
Connection Type B Instructions:
Connect to Agoda
1. Contact Agoda Support by email ([email protected]), phone or by raising a ticket through their support system and ask to update Channel Manager to Zeevou (STAAH) for all your listings before starting the mapping steps.
Note that you can begin the mapping process upon receiving the confirmation email.
2. Log into app.zeevou.com and go to the Listings Dashboard.
3. Open your desired listing and click on Manage Channels in the top right corner.
Note: If you are using Safari, the new pop-up window might not open. Please follow the steps mentioned here.
4. Click on Select Channel on the right, then select Agoda. Finally, click the + button.
5. In the pop-up window, enter the following details:
Channel Hotel ID: Paste the Agoda Hotel ID you copied earlier.
Select Rooms: Select your desired unit type(s) to map with this Agoda listing.
Currency: Choose your desired currency from the drop-down menu.
Rate: Select Sell Rate.
Status: Select Inactive.
Click Save.
6: Under Action, click Map next to Agoda.
7. On the next page, click Map next to your desired Unit Type.
Note 1: Each Unit Type and Rate Plan in Zeevou must be mapped separately.
Note 2: Repeat this step for each rate plan in Agoda, or ask their support to make them as derived rate plans.
Mapping Details
In the pop-up window:
8. Under OTA Listing Name, select your room name. You can find the room name and ID under Property / Room Setup.
9. Under PMS Rate Plan, select your desired Zeevou Rate Plan from the drop-down menu.
10. Under No. of Guests, click + to add a row for each occupancy level.
Do not change the rows up to your minimum number of guests.
For additional guests, enter the extra guest pricing relative to your base rate.
Adjusting Rates:
11. Use the provided fields to adjust the rates being sent:
Markup Percentage (next to the "×" sign): Enter a multiplier to increase/decrease the rate by a percentage (e.g., to add 15%, change the value from 1 to 1.15).
Extra Charges (next to the +/- sign): Enter a specific amount to add or deduct (e.g., enter +10 to add 10 units or -10 to subtract 10 units). This is useful for extra guest fees or other charges.
12. Click Save.
A confirmation message, “Room Successfully Mapped”, will appear.
Final Activation
Click the black square with the Key symbol in the top right corner. In the pop-up window, click the > symbol next to Remove, and change the status from Inactive to Active.
NOTE: Future bookings for Agoda are not imported automatically. Please create them manually in Zeevou or use the Booking Import Instructions.
Disconnect from Agoda:
Log into app.zeevou.com and go to the Listings Dashboard.
Open your desired listing and click on Manage Channels in the top right corner.
Click the Key symbol in front of Agoda.
In the pop-up window, click Remove.