Connect to Expedia
Step 1: Log into the Expedia Extranet and open your desired listing page.
Step 2: Navigate to Rooms & Rates on the left menu, and click on Connectivity Settings.
Step 3: You may be prompted for a Verification Code.
Step 4: Click on Get Started to select your provider.
Step 5: If an old channel manager exists, remove it by clicking on Change Provider.
Step 6: Search for Zeevou and click Next.
Step 7: Click Connect for Availability & Rates, Messaging, and Reservations, and then click Next.
Step 8: Finally, click Confirm.
Step 9: Copy your Hotel ID from Expedia (you can find it in the top-right corner of the page).
Step 10: Log into app.zeevou.com and go to the Listings Dashboard.
Step 11: Open your desired listing and click on Manage Channels in the top right corner.
Note: If you are using Safari, the new pop-up window might not open. Please follow the steps mentioned here.
Step 12: Click on Select Channel on the right, then select Expedia. Finally, click the + button.
Step 13: In the pop-up window, enter the following details:
Channel Hotel ID: Paste the Expedia Hotel ID you copied earlier.
Select Rooms: Select your desired unit type(s) to map with this Expedia listing.
Currency: Choose your desired currency from the drop-down menu.
Rate Pricing:
Select Occupancy Based if your rate varies with the number of people. Ensure your Expedia listing is also set up for Occupancy Based pricing, or the connection will fail.
Select Room Based if you charge the same rate regardless of the number of guests. This setup must match your Expedia configuration.
Rate: Select Sell Rate.
Status: Select Inactive.
Step 14: Click on Save.
Step 15: Under Action, click Map next to Expedia.
Step 16: On the next page, click Map next to your desired Unit Type.
Note 1: Each Unit Type and Rate Plan in Zeevou must be mapped separately.
Note 2: Repeat this step for each rate plan in Expedia, or ask Expedia support to make them as derived rate plans.
Mapping Details
In the pop-up window:
Step 17: Under OTA Listing Name, select your room name (the manageable one). You can find the room name and ID under Rooms & Rates > Room Types and Rate Plans. Do not select the Package option.
Step 18: Under PMS Rate Plan, select your desired Zeevou Rate Plan from the drop-down menu.
Step 19: Under No. of Guests, click + to add a row for each occupancy level.
Do not change the rows up to your minimum number of guests.
For additional guests, enter the extra guest pricing relative to your base rate.
Adjusting Rates
Step 20: Use the provided fields to adjust the rates being sent:
Markup Percentage (next to the "×" sign): Enter a multiplier to increase/decrease the rate by a percentage (e.g., to add 15%, change the value from 1 to 1.15).
Extra Charges (next to the +/- sign): Enter a specific amount to add or deduct (e.g., enter +10 to add 10 units or -10 to subtract 10 units). This is useful for extra guest fees or other charges.
Step 21: Click Save.
A confirmation message, “Room Successfully Mapped”, will appear.
Final Activation
Step 22: Click the black square with the Key symbol in the top right corner. In the pop-up window, click the > symbol next to Remove, and change the status from Inactive to Active.
Disconnect from Expedia:
Log into the Expedia Extranet and open your desired listing page.
Navigate to Rooms & Rates on the left menu, and click on Connectivity Settings.
You may be prompted for a Verification Code.
Remove the current channel manager by clicking on Manage Services.
Click Disconnect for Availability & Rates, Messaging, and Reservations, and then click Next.
Finally, click Confirm.
Log into app.zeevou.com and go to the Listings Dashboard.
Open your desired listing and click on Manage Channels in the top right corner.
Click the Key symbol in front of Expedia.
In the pop-up window, click Remove.