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All collectionsFrequently Asked Questions Zeevou AppGeneralWhat is the meaning of error "failedMerchant Session Key"?

What is the meaning of error "failedMerchant Session Key"?

Guests seeing ‘failedMerchant Session Key’ in Zeevou? This payment gateway error usually resolves after a page refresh. If persistent, check your gateway integration or contact support for seamless bookings!

When guests try to complete the payment process, they may face the error message: failedMerchant session key or card identifier invalid.

Please note that this error is sent by hosts’ payment gateway to Zeevou. Guests can refresh the page and retry.

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