During Zeevou Book’s 5-step Booking Confirmation Process, guests can update the details submitted on OTAs at the time of booking. If for any reason, a guest’s name was changed, you could previously not search by the original name, leading to confusion. But you can now rejoice! We have solved this problem too. If a guest’s name is changed, both the current name and the original one are now shown in the lists of bookings and guests. So, if you are trying to search for the original name, their booking will still show up.
