Managing your organisation’s settings in Zeevou is essential for ensuring that your property management operations run smoothly and efficiently. To access and adjust these settings:
Click on the gear icon on your Zeevou dashboard.
Click on Settings from the menu.
Note: If you run multiple brands, select your desired brand before making adjustments.
1. Contact Details
Manage your business representation:
Contact Info: Update your web address, email, phone number, and physical address. These details appear on your Direct Booking Websites and Automated Messages.
Social Media: Add or update your social media links.
Note: You can replace the direct booking website with your own website.
2. Booking
Set reservation conditions:
Check-in Ready: Navigate to Manage Conditions to define your desired conditions for marking a booking as Ready for Check-in, which can be used as a trigger to release check-in instructions/access codes.
Auto Check-out: Enable the Auto Check-out toggle to automatically update the Booking status to Checked-out.
3. Finance
Configure your financial settings across three areas:
Custom Transaction Cost: Apply a custom cost for credit card payments by entering an average percentage fee.
Payment Methods: Select your preferred payment methods for Bookings by enabling the toggles of Bank Transfer and/or Card.
Note that payments made with cards will go through your integrated payment gateway for secure and seamless transactions.
Security Deposit Collection Methods: Select your preferred collection methods for Security Deposit of Bookings.
Invoice: Set your Logo, Slogan, Bank Account Info, and Footer Note to be displayed on your invoices.
4. Messaging
Adjust communication settings:
Email Signature: Add a signature to appear under your messages.
Inbox Integration: Click on Generate Forwarding Address to create an email automatically ([email protected]) through which you can forward your emails to Zeevou Unified Inbox. For more details, please read Import Your Emails.
General Messages: Here you can specify recipients of general messages, which are messages that are not related to any bookings.
Note: You can configure messaging per brand if you operate more than one brand.
5. Task
Set housekeeping task preferences:
Auto-approval: Enable this to automatically approve tasks submitted by housekeepers.
Mandatory Housekeeping Photos: Require photos of every room before task submission.
6. Localisation
Choose the nights leading into the weekends from the drop-down menu, as the definition of weekends can vary between different countries.
Note: If you manage multiple brands, navigate to Organisation Settings in the left menu on top of brands to access the Localisation tab.
Can't find what you're looking for?