Why can’t I extend the booking?

You cannot extend a booking under the following circumstances:

1- If you have already extended the booking, the original booking (the first booking which has been extended) cannot be extended. However, you can extend the second (extended) booking.

2- If the booking status is Cancelled or Scheduled for Cancellation.

3- If your invoice has been Completed. (You can change it to Draft if you want to extend the booking)

4- If your invoice has been sent to Xero.(You can void it if you want to extend the booking)

5- If the booking status is Pending Finalisation or Finalised or Finalisation in Progress.

6- If the booking status is No Show.

Import Existing Bookings

You can add your bookings either manually or follow the steps here to bulk import ...

Create a Unit

STEP 1: Once you have created the Unit Type, please go to the Unit Type ...

Create a Unit Type

STEP 1: Open the Property you created in View Mode and click on Unit Types ...

Find or Change Your Website URL

Your website has been automatically generated for you, but it won’t look nice until you ...

Edit a City Page

The images and description for the city page(s) are set in Listings -> Cities. Edit ...

Edit a Country Page

The images and description for the country page(s) are set in Listings -> Countries. Edit ...

How can I add a Review?

To add a review, go to Listings-> Property-> Marketing and click on Add a Review ...

Use a Custom Domain

If you want to use a custom domain, in Settings -> Organisation Configuration -> Custom ...

Add a Page

To add a custom page, first, visit Marketing -> Pages -> Create Page. The date ...

Add a Menu Item

To create a menu item, visit Marketing -> Settings -> Website Menu. Click on Create ...

Add a Blog Post

To add a blog post, first, visit Marketing -> Blog -> Posts -> Create Blog ...

Import your Emails

You can import your emails to Zeevou in three access levels: Staff, Team, and Brand.Each ...

Create an Investor Deal

In order to create an investor deal for a property, you need to create an ...

Embed Zeevou iFrame into your website HTML

In Marketing -> Design Customisation, click on Search Widget button and Copy iFrame. Pasting this ...

Rates & Availability Calendar

In Calendar -> Rates & Availability Calendar, you have access to a list of your ...

Nightly/Weekly/Monthly Rates

By default, Nightly Rates is available for your organisation; however, in Settings -> Organisation Configuration, ...

Expenses

Expenses refer to all expenses created for a booking, property or unit. When they are ...

Rate Rules

If you want your Rate Plans (Rate, Min Stay, Max Stay, and Availability) to be ...

List Import

List Import options let you import an excel file to your account, and the system ...

How to Access Zeevou’s Unified Inbox

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Change-Over Days (How to Prevent Early Check-Ins or Late Check-Outs)

As a host, you may want to offer early check-ins or late check-outs or both ...

Access Dynamic Rates through Zeevou

Smart pricing is an important success pillar in short stays accommodations management. Zeevou offers you ...

Create an Expense for Several Bookings (Create an Expense Batch)

Sometimes, you may want to add an expense to several bookings of a property. In ...

Guest Payment Allocation for More than One Booking

It may happen that your guest has several bookings with you. In these cases, several ...

Add FAQs to Your Website

In order to add FAQs on your website homepage, please go to Marketing -> FAQ ...

Bilingual Templates

The bilingual templates feature provides you with an opportunity to send out automated emails to ...

Listings Landing Page Structure

There are eight major parts on the Listings landing page: 1. Create a Property If ...

Booking and Rate & Availability Calendar

Booking Calendar Landing Page Structure You can scroll down All Cities in order to select ...

Create Upsells

To create an upsell, go to the Finance tab -> Price card. Click on More on the top right and select Add ...

Booking App

When you log in Zeevou App, you land on the Bookings’ menu by default. There ...

Why can’t I extend the booking?

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