Check-in Ready concept
A booking is called Ready to Check-in when all set conditions are met. This means one host may consider a booking Ready to Check-in when Payment and Deposit are Paid and Authorised, while another host may consider a booking Ready to Check-in when Guest Info is Completed, Guest is Verified, and Payment and Deposit are Paid and Authorised. Thus, depending on the host’s setting, the Check-in Ready may differ. Besides that, once one of the set conditions is not met or changed, the Check-in Ready will be affected.
How to Set Check-in Ready Conditions
In order to set the conditions for Check-in Ready, select the Booking from the left menu and click on Settings. Then, a pop-up will appear in which you can select your Brand from the drop-down menu to apply changes to it and click on Proceed.
Then, a drawer will appear in which you should click on Check-in Ready. You can select your desired conditions and click on Save.
Each Check-in Ready may include five items based on what you have set in the Booking Confirmation Process Settings:
- Guest Info
- Terms & Conditions
- Guest Verification
- Security Deposit
- Payment
How Check-in Ready Appears in a Booking
You can see the Check-in Ready both on the Booking page and in the Arrivals list. On the Booking page, under the Overview Tab, Check-in Ready items are shown. You can also go to View Booking List -> Arrivals and view the Check-in Ready status for your Arrivals.
Once all the selected conditions have been met and completed in the booking, the Check-in status turns to green and will be shown as Ready. The colour of the items appears in red until they are completed.
If at least one of the items changes to green, the Check-in Ready status is Almost Ready and gets yellow.
If any of these steps do not get green for any reason, the check-in status will not be ready and will stay red.
How Check-in Ready Appears in the Booking Calendar
The colours of bookings clarify the Check-in Ready status. Green shows it’s ready, yellow is partially ready, and red is not ready.You can view Check-in Readystatus by hovering over each booking to check which item has not been verified yet.
How to Use Check-in Ready for Messages
You can also add Check-in Ready as a condition in Automated Messages. To do so, go to Settings -> Automated Messages, click on New Automated Message or open an already created Automated Message and select the Check-in Ready condition.
