Bilingual Templates

The bilingual templates feature allows you to send out automated messages to guests based on their nationality. All existing default automated messages are in English; however, hosts can add other languages to a message themselves. 

To have bilingual templates, you need to insert the following in app.zeevou.com:

  1. The country and the language
  2. The nationality in the booking confirmation form
  3. The automated message content

To set your desired country and language, go to Automated Messages, click on the gear sign and select Message Language. Then, a drawer opens in which you can select your country and language. Selected countries and languages will be listed. Finally, click on Save.

set your desired country and language, by going to Automated Messages and clicking on the gear sign - zeevou

To require the Guest nationality, go to Confirmation Page Settings -> Guest Info -> Lead Guest Info card and turn on the toggle of Nationality and select it as Mandatory.

 require the Guest nationality, go to Confirmation Page Settings -> Guest Info -> Lead Guest Info card - zeevou

At the same time, you need to write the content of your automated message in the added language. To do so, open an Automated Message and go to the Message card. Click on the pencil and then the plus sign. A window opens in which you can select your desired language, and finally click on Add.

by clicking on plus sign you can add the language - zeevou

Consider this example:

You have set German for Germany. 

A guest whose nationality is German books with you.

You added German and English content for the automated message.

This guest will receive this automated message in German but other guests with different nationalities in English. 

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