How do I deactivate a unit or a property?

  1. Remove all the mappings with the channels.
  2. After removing all the mappings of the property, finalise the processes by turning off the toggle of Apply to Channels on Rate Plans card.
  3. Mark all your bookings’ status of the property or unit as Cancelled or Checked out.
  4. On the property page, click on More and select Release Licence if you want to deactivate the entire property.

If your property is a Single Unit , a window pops out to Release.

If your property is a Complex, a drawer opens in which you can select your desired unit(s) and click on Release.

Please note that if you deactivate a unit or property, the system only deactivates it and does not automatically eliminate it from your contract. 
If you wish to reduce the number of licenses that you are required to pay for, please Raise a Hand and inform us of the deactivation. 

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