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6. Manage Your Team & Operations | Zeevou
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6. Manage Your Team & Operations
6. Manage Your Team & Operations
Oversee cleaning, maintenance and internal communication from a central hub.
6.1 Introduction to Task Management in Zeevou
6.2 Create Staff Profiles
6.3 Group Staff in Teams
Why system does not allow me to user an email address when adding a staff?
How does Zeevou’s mobile app help staff access information?
How do staff set or reset their passwords in Zeevou?
How can Zeevou notifications be directed to the reservations team?
6.4 Centralise & Automate Communications
How to Create Saved Responses
Unified Inbox Tutorial
Automated Messaging Tutorial
Import Your Emails
Messages Tab in Booking View
Unified Inbox in app.zeevou.com
How do you change the email address that is used to communicate/send automated messages to guests?
Messaging API in Zeevou
Bilingual Templates
How does Zeevou's Automated Messaging help?
How to Access Zeevou's Unified Inbox
6.5 Manage Your Cleans
Zeevou’s Housekeeping App Tutorial
Where can I see the report of the completed housekeeping tasks?
How to manage Leaves
Link to TurnoverBnB
Link to VRScheduler
How Does Mid-Stay Housekeeping Frequency Work?
Housekeeping Mobile App
How Do I Inform Housekeepers of Their Cleans?
Why don't housekeeping tasks appear on the mobile app?
Why Were Housekeeping Tasks Not Assigned Automatically?
6.6 Track Reported Issues
How to Manage Issues in Zeevou
6.7 Coordinate Maintenance Tasks
Maintenance Tab on Mobile App
Automate Workflows with Zapier
Automate Workflows with Zapier
How do the emails go out?
Enable SMS Messaging through ClickSend
What automated emails get sent, and when?
Why my emails are sent empty to the recipients?
Where can I see which emails, SMS or API notifications have been sent to my guests?
How do I add a signature to my Zeevou E-mails?
How do I change the email address that a notification goes to?
Why didn’t my guest for next weekend receive the terms and conditions email?
Creating an Automated Message
How do I disable automated emails?
What is the purpose of Send Notification button in booking view page?
How can I test the automated booking confirmation message?
How to use Automated Messages Conditions
How can I receive SMS from Clicksend in Inbox?
How can I attach a file to automatic emails?
How to Insert a Message Template in the Unified Inbox?
Is it possible to remove the Zeevou branding in the footer of the HTML emails?
How can I customize documents and automated messages to display my brand name?
How do I preview an automated message with real details?
Why Was My Automated Message Not Sent to the Guest?
What is the difference between the primary date variables and segment date variables?
How can I schedule an automated message based on the booking timeline?
Why does a conversation stay visible even without recent replies?
How can I find a guest’s conversation in the Unified Inbox if they haven’t sent me a message?
What are variables in automated messages?
How to sync incoming emails for staff, team and brand levels?
Set Sleeping Arrangements
How can I work with Zeevou App as a housekeeper?
How can I reassign a housekeeping task?
How Can I Assign Housekeepers to My Properties?
How Can I Specifically Monitor the Quality of Housekeeping?
Why does the system modify the task times automatically?
