How can I add a guest from the Booking?
How can I allow the guest to leave a Review?
How do you change the email address that is used to communicate/send automated messages to guests?
What does "Not Finalisable" mean in Zeevou?
Is the booking process fully automated?
How does Zeevou's Automated Messaging help?
How can I send Guest Invoice?
How can my guests sign the terms and conditions before they have access check-in information?
How can I add age to Additional Guests?
How do the emails go out?
What automated emails get sent, and when?
Why my emails are sent empty to the recipients?
Where can I see which emails, SMS or API notifications have been sent to my guests?
How can I verify guest ID?
How do I add a signature to my Zeevou E-mails?
How to set a company as the recipient of the invoice?
How to Create Zeevou Companies?
If guests change their names, how can I find them?
How does Zeevou’s security deposit work?
Set Your Online Check-In Process Setting
How do I change the email address that a notification goes to?
Why didn’t my guest for next weekend receive the terms and conditions email?
How do I disable automated emails?
How can I test the automated booking confirmation message?
How can I receive minimum age warning?
How to Assign Tags to Your Guests, Companies and Bookings?
The Online Check-In Process for Airbnb Bookings
How can I add early check-in or late check-out fee?
How can I attach a file to automatic emails?
How does the guest see the check-in-/check-out-time they select causes extra cost for them?
If I can’t or don’t want to meet a guest in person, how can I give them the access to my short-term rental?
How do I create a company profile?
How to Insert a Message Template in the Unified Inbox?
Is it possible to remove the Zeevou branding in the footer of the HTML emails?
How can I customize documents and automated messages to display my brand name?
How do I preview an automated message with real details?
Why Was My Automated Message Not Sent to the Guest?
What is the difference between the primary date variables and segment date variables?
How can I pre-authorise a card?
Why is the guest not receiving the verification email for their booking?
How can I schedule an automated message based on the booking timeline?
How can I exclude Airbnb from receiving an automated message?
How can Zeevou notifications be directed to the reservations team?
How can I manually send a check-in link for an existing booking in Zeevou?
Why does a conversation stay visible even without recent replies?
Where does the guest city data come from in a booking record?
How can I find a guest’s conversation in the Unified Inbox if they haven’t sent me a message?
Will a new guest profile be created if the same guest books again?
Where can I find the identification link to send to my guests?
How can I have access to the Featured Reviews in Zeevou?
What are variables in automated messages?
How does Fees/Upsells Expense work?
How Are Security Deposits Managed for Split or Extended Bookings?
