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All collectionsBecome a Zeevou ProManage Your Team & OperationsIntroduction to Task Management in Zeevou

Introduction to Task Management in Zeevou

Take control of your property management with Zeevou's Task Landing Page. This comprehensive guide explains how to navigate the dashboard, manage different task types (housekeeping, maintenance, payment reminders), and create new tasks with customisable settings.

Watch this tutorial video on how to create new Task or a Housekeeping Task:

The Task Landing Page is designed to streamline task management, offering clear visibility and control over various stages of tasks. The ability to easily add new tasks with customisable scheduling and priority settings enhances workflow organization. Here’s a simple guide for the Task Landing Page structure:

Tasks Dashboard Overview

  • Log into your Zeevou account.

  • Navigate to Tasks on the main menu.

  • On the Tasks Dashboard, there are four tabs:

    • Housekeeping

    • Maintenance

    • Payment Reminders

    • All Tasks 

Housekeeping

Under the Housekeeping tab:

  • You can view the panel status of tasks in different categories:

    • Not Started

    • In Progress

    • Pending

    • Completed

    • Each category shows the number of tasks in that status.

Maintenance

Under the Maintenance tab:

  • You can view the Maintenance task list and search it by Description.

  • Click the three dots under Actions to: 

    • View task

    • Change Priority

    • Change Assignee

Payment Reminders

Under the Payment Reminders tab:

  • You can view the Payment Reminders task list and search it by Priority and Status.

  • You can click three dots under Actions to: 

    • View

    • Go to Booking

View All Housekeeping Tasks

  • Click View All Housekeeping Tasks to see all tasks.

  • By default, it shows Upcoming Tasks, but you can switch to other task categories.

Manage Locked Task Actions

The View Task page lets you view task details, while actions that edit task information are locked without the Operations Management module. The locked actions are:

  • Change Status

  • Add Note

  • Change Assignee

  • Change Time Frame

  • Change Priority

  • Add Description

  • Change Sleeping Arrangement

To unlock these actions:

  1. Open Tasks and select a task.

  2. Select any locked action to open the upgrade popup.

  3. Select Unlock Operations Management and follow the upgrade flow.

  4. Once the module is enabled, return to the task to use the unlocked actions.

Hover over a locked action to see that it requires the Operations Management module.


Add a New Task

On the Tasks Dashboard, click Add New Task at the top right corner and select Housekeeping Task or Maintenance Task.

Create a Housekeeping Task

When you select Housekeeping Task, a drawer opens where you can enter and review the following details:

  • Location: Property and Unit

  • Schedule: Date, Can Start From, Must Finish By, and Estimated Time

  • Housekeeper

  • Priority

  • Note: Optionally, add a note for housekeepers.

Create a Maintenance Task

When you select Maintenance Task, a drawer opens where you can enter and review the following details:

  • Listing

  • Type

  • Description

  • Assignee

  • Priority

  • Advanced Settings

Operations Management Requirements

If the Operations Management module is enabled, complete the required fields and click Create to add the task to the relevant task list:

  • Housekeeping tasks are added to the Upcoming Tasks list.

  • Maintenance tasks are added to the Maintenance list.

If the Operations Management module is not enabled, you can still open either drawer and enter and review the task details. However, you cannot create a task. Instead, click Unlock Feature at the bottom of the drawer and follow the on-screen instructions to purchase and enable the Operations Management module.

Alternatively, you can click the Unlock Operations Management banner at the top of the Tasks page to purchase the module.

Once the module is enabled, you can create and manage tasks from the Tasks page.

Table of Tasks

  • This table includes Upcoming Tasks, Early Check-in, and Unassigned tasks. 

  • By default, the table of Tasks shows the Upcoming Tasks for the Next 7 Days.

  • You can change the time frame using the  drop-down menu.

Cleaning Times in Index

This column in the Housekeeping Tasks list shows the actual cleaning duration submitted by cleaners, making it easier to compare cleaning times without opening individual task details.

It allows you to:

  • Quickly compare cleaning times for efficiency.

  • Export data for reporting and analysis.

  • Track total time spent by each housekeeper.

Actions for Tasks:

Click three dots next to each task under Actions to select:

  • Change Priority

  • Add a Note

  • Change Assignee

  • Change Time Frame

  • View Task

Viewing Task Details:

Click View Task to see details like:

  • Schedule

  • Notes for Housekeepers

  • Sleeping Arrangements

You can also Change Status, Assignee, Time Frame, or Add a Note (only if the task is Not Started).

Tasks in Each Booking

The Operations tab lets you manage tasks, cleaning, and staff for a booking. You can also view the Task List with details such as Task Type, City, Assignee, Time Frame, Estimated Time, Status, and Actions. If Operations Management module is not enabled, you can view the tab and open the Create Task drawer, but all fields and the Save button are locked. Selecting a field or dropdown option opens the upgrade dialog. Some actions in the three-dot menu, such as Add a Note, Assign a Task, and Change Time Frame, are also locked until you purchase the Operations Management module, which you can unlock by selecting Purchase Operations Management in the banner at the top of the Operations tab and following the upgrade steps.

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