---
title: "2.1.2 Specify Your Check-in Requirements"
description: "Define the requirements a booking must meet before it is considered Check-in Ready."
url: https://support.zeevou.com/en-gb/articles/760-212-specify-your-check-in-requirements
collection: "2.1 Customise Pre-Check-In Form"
updated: 2026-11-05
language: en-gb
---

# 2.1.2 Specify Your Check-in Requirements

Define the requirements a booking must meet before it is considered Check-in Ready.

## What is Check-in Ready?

**Check-in Ready** helps you ensure that the required steps are completed before a guest arrives.

The flexibility to define these conditions ensures that each host can tailor the check-in process to their specific needs. 

You can choose which conditions must be met for a booking to become Check-in Ready. Depending on your setup, these may include:

-   Guest information has been completed.
    
-   Terms & Conditions have been signed.
    
-   The guest has been verified.
    
-   Payment has been received.
    
-   The security deposit has been paid.
    

Once all selected conditions are met, the booking is marked as **Check-in Ready**.

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## **How to Set “Check-in Ready” Conditions**

1.  Click the **gear icon** in the top-right corner.
    
2.  Select **Settings**.
    
3.  Choose your **Brand**.
    
4.  Go to the **Bookings** tab.
    
5.  On the **Check-in Ready** card, click **Manage Conditions**.
    
6.  In the drawer, select the conditions that must be completed before a booking is considered Check-in Ready (e.g., Guest Info, Terms & Conditions, Guest Verification, Security Deposit, and Payment).
    
7.  Click **Save**.
    

![](https://files.gleap.io/pf/gattachments/Lj1NzMKPleWtoCZmyvPX1PSkALfSpkMharH6iGsD2NlbdmrRRUFY0ryeUPy9k0tii4QBD6vZmTA.png?v=1&k=a&s=api&e=1794096000&sig=0i8obyBtuo4ZuKjjVJMODHJx87dmIHLpTacRdqq65Ng)

![](https://files.gleap.io/pf/gattachments/VShGjDixlBBGiIc3Xq9wYOLFziFpkofVlKaJrs9EZnt9RHvNohpaBqa1PlDps9AMo6ps67wdG9d.png?v=1&k=a&s=api&e=1794096000&sig=_pEao8QsZUu9uctBZ_1COZT5jrD3Cx1rtVB8zIQmvbE)

![](https://files.gleap.io/pf/gattachments/p6hJShSG8iIEb40hkaf9TOAyUTKNx75rWEUxVOLEvUqMJXqirplqUTsc8vsGaCahcu9poMXDjsT.png?v=1&k=a&s=api&e=1794096000&sig=aS8pBPK_7fJOTaTn1bjX02JEgzJAIV4ww9Gf9sMh4j4)

Your selected conditions will now determine when a booking reaches Check-in Ready status.

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## **View Check-in Ready Status**

You can check the status of a booking in several places.

**Booking Overview**

-   Open a booking and go to the **Overview** tab. The Check-in Ready conditions and their status are displayed here.
    
-   When all selected conditions have been completed, the status turns **green**.
    

![](https://files.gleap.io/pf/gattachments/uegnSMXj15lXPTcaW9qxHYz0jes9UhJiJcDQ6S8RgTdBkcYdSWEyoaypxxsQWP82EmHmPAqdwf0.png?v=1&k=a&s=api&e=1794096000&sig=r8lytEsWeG7XtgrT1Jp-4QFWcZygtmjLBRynE6akQUc)

**Arrivals List**

-   Go to the **Bookings Dashboard** and select **Arrivals**. The Check-in Ready status is displayed for each relevant booking.
    

![](https://files.gleap.io/pf/gattachments/r95P0YLEdh9uoOS9FgPN3dKJLFG1GQGpc49xTQgnsqEW1QxavwvnfqHCoLmzWvomqDY3nPEn4Bg.png?v=1&k=a&s=api&e=1794096000&sig=YVQBGD21nrq8eYU3xtXZOBrratR3CQQ5CIcbaf0e-aw)

![](https://files.gleap.io/pf/gattachments/6DSQLoPbCc50TYCEwUwYhhmJa6M2CadIYW9FMwvf8BAukoaTkQ28dzXYMB6j3tnOVfeo8VBOFSS.png?v=1&k=a&s=api&e=1794096000&sig=9YpkGJ4nX_JgLTwCFw6gLZEHH-CoeAERYwhck0aHvxU)

**Booking Calendar**

The Booking Calendar uses colours to indicate the Check-in Ready status:

-   **Green:** The booking is Check-in Ready.
    
-   **Yellow:** Some required conditions are still incomplete.
    
-   **Red:** The booking is not Check-in Ready.
    

Hover over a booking to see which conditions are still incomplete.

![](https://files.gleap.io/pf/gattachments/JbWuBnGIMAfaBFNhd7IGPB89c02tVCnc30tOTVEBFb05j9WjGrrSHKPneFrdz1nN2CqqkaVcmIN.png?v=1&k=a&s=api&e=1794096000&sig=eS0tA_Ec10bzE5NkEktZM2uo3C7El862xDTEe3UmB2o)

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## Use Check-in Ready in Automated Messages

You can use **Check-in Ready** as a condition for your [**Automated Messages**](https://support.zeevou.com/en-gb/articles/73-create-custom-automated-messages.md). This allows you to send messages based on whether a booking has met all your required check-in conditions.

To add Check-in Ready as a condition:

1.  Click the **gear icon**.
    
2.  Go to **Automated Messages**.
    
3.  Click **New Automated Message**, or open an existing message.
    
4.  Go to the **Condition** card and click **Add a Condition**.
    
5.  Select **Check-in Ready**.
    
6.  Click **Add**.
    

![](https://files.gleap.io/pf/gattachments/aXKZpskSzVtIfgbzNcaoH6E753Ckhit9BOCcNSwb2bLqBq65Jh1hGGfqTnz80iVw35b9oWUyLOu.png?v=1&k=a&s=api&e=1794096000&sig=aHLNg2d2lW0gUVD6x48ailQu7sOLwDThqnMY2UVSVK8)

![](https://files.gleap.io/pf/gattachments/AWDh8ikzWj7ujx7ZkX2uGLrGoQF8Y8s3iZ6xQh0mDASiOV06v3v7z3ZoQ0wQOA6wJLfxLiQikih.png?v=1&k=a&s=api&e=1794096000&sig=Hyx0lXpXx1ms1dW-_dd8q9gKR8O-_TWZlv-TkR3x4a8)

![](https://files.gleap.io/pf/gattachments/pKkG0qdzwyfizKu5yvJeeRoYelker3kKhZROgxz8dumBkMeiZbmtmszaSHV7J9Ym8wsKU57Ejpw.png?v=1&k=a&s=api&e=1794096000&sig=Oz2r8Qj9QezfnDkV7jYM8tJEab4oaEV41a4T3KylvcY)

The automated message will then use the booking's Check-in Ready status as the selected condition.

Once you have specified your **Check-in Ready** requirements, continue your pre-check-in setup by providing the details your guests will see and use during their stay.

[**Provide Guest-Facing Details →**](https://support.zeevou.com/en-gb/articles/756-provide-guest-facing-details.md)