Step-by-Step Summary Guide

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1. Create Your First Listing and Default Settings

First, set default settings, such as minimum age or arrival or departure time, if you have more than one listing.

Set Listing Defaults:

1. Go to the Listing Dashboard.

2. Click Set Listing Defaults.

3. Configure your global settings, including Minimum Age and Deposit requirements, for all your listings

Then, go to the Listing Dashboard again and  create your first property listing using one of the following methods:

Option A - Import from Airbnb: (Watch the video)

Help Article: https://support.zeevou.com/en-gb/articles/83-a-import-listings-from-airbnb

1. Click "Import Airbnb Listing"

2. Enter your Airbnb listing URL (the one guests see when viewing your listing)

3. Click "Import"

4. When finished, click on "Complete Draft"

5. Complete the Wizard

6. Go to the listing and complete the details of your listing.

Option B - Create Manually:

Help Article: Creating a Listing

1. Click "Add a Listing" in the top-right-hand corner of the Listings Dashboard

2. Select "Create a Listing"

3. Complete the Wizard

4. Go to the listing and complete the details of your listing.

2. Configure Your Pricing Strategy

Set up your property rates using one of these two methods:

Option A - Manual Rate Setting (Available to all users):

1. Go to Calendar > Calendar Toolbox

2. Select "Create Rate"

3. Set your desired pricing parameters

4. Click "Save"
   Help Article: https://support.zeevou.com/en-gb/articles/1-set-your-rates

Option B - Dynamic Pricing Integration (Available to Glow and Blaze:

1. Click the gear icon in the top-right corner of the page. Navigate to Integrations

2. Choose your preferred pricing tool:

   • PriceLabs

   • Beyond Pricing

   • Wheelhouse

3. Follow the integration setup process

3. Brand Your Business

Upload your logo and customise your visual identity.

• Upload Logo:

  1. Go to Marketing > General Settings >Website Settings> Theme and Design > scroll down to Brand Identity.

  2. Upload your company logo in the recommended format.

  3. Save your changes.
     
     Don’t have a logo? Contact us at [email protected] for a quote on logo design.

• Personalise Your Visual Identity:

  1. Navigate to Marketing > General Settings > Theme and Design.

  2. Configure your brand elements:

     • Choose your primary and secondary colours.

     • Select fonts for headings and body text.

     • Preview changes and save your customisations.
       Help Article: Customising Your Website

 4. Set Up Online Check-In Process for your Guests

Define the guest data you need and add your Terms & Conditions.

1. Click the gear icon in the top-right corner of the page.

2. Select Online Check-in Process.

Customise each tab to suit your preferences.
Help Article: Setting Online Check-In

5. Automate your Messages

Customise automated messages for various touchpoints. (watch the video)

1. Click the gear icon in the top-right corner of the page.

2. Select Automated Messages.

3. Review and customise the default emails/SMS as needed.
   Note: Add additional messages as required.
   Help Article: Creating Automated Message

6. Set Up Payment Gateway

1. Click the gear sign and select Integrations.

2. Find the Payment Gateway you have an account with (Stripe, PayPal, Elavon, WorldPay, or Opayo)

3. Click on the icon and continue the integration process.

Note: To use a card for the security deposit or payments, turn on the toggle in the Settings.

7. Adjust Your Organization's Settings

Ensure your property management settings are configured correctly.

1. Click the gear icon in your Zeevou Dashboard.

2. Select Settings from the menu.
   
   Help Article: Managing Settings

9. Set Up Your Calendar Availability & Import Existing Bookings

Your Calendar is open by default for all future dates. Manage your property's availability through these essential calendar settings:

• Block Off Unavailable Dates:

  • Navigate to Calendar > Calendar Toolbox

  • Select "Create Blocked Date"

  • Choose the dates you want to prevent bookings for
    Help article: Create a Blocked Date & View Blocked Date List

• Import Existing Bookings: (for Blaze and Glow)

• Go to Bookings in the Main Menu.
  On More in the top-right corner, and select Import Bookings in Bulk (Excel).

• Follow the Booking Import Guide to import your current reservations from external platforms (e.g., Airbnb, Booking.com).

• View all imported bookings on your calendar.

10. Sync Calendar to Other Websites and Channels

Follow the instructions for connecting to channels:

Option A: Use iCal links for exporting or importing calendar data. (Suggested for Spark Users)

Exporting iCal Links

Importing iCal Links

Option B: 2-Way API Available for Glow and Blaze:

Map Your Zeevou Listing to Airbnb

Map Your Zeevou Listing to Booking.com

Map Your Zeevou Listing to VRBO

Connect to Silverdoorapartments

Connect to Trip.com

Map Your Zeevou Listing to Expedia

Map Your Zeevou Listing to Agoda.com

Help Articles: Exporting iCal Links - Importing iCal Links

10.  Access Support Resources

• Have a question? Use the chatbot in the bottom-right corner of the page and select "Ask a Question" to get help from Zee. Alternatively, visit our Knowledge Base and search for relevant articles.

• Encounter a bug? Use the chatbot to "Report the Issue," and we'll look into it as soon as possible.

• Need a feature we don't offer yet? Let us know through the chatbot by selecting "Request a Feature." We'll add it to our Roadmap for consideration, allowing other users to vote and helping us prioritize it for future updates.