There are three major categories in Automated Messages Conditions:
Under the Booking tab, you’ll see a list of available filters. These include:
Arrival Date
Arrival Date
Payment Collection Type
Departure Date
Channel
Booking Date
Booking Status
Payment
Purpose
Security Deposit
No. of Nights
Security Deposit Charged
Unallocated
Risk-Free
No. of Adult Guests
Booking Includes Children
Creation Source
Has Been Extended
Booking Warning
Is an Extension
Online Check-in Link
Split Booking (First Part)
Booking Tag
Split Booking (Second Part)
Days of the Week
Lead Time
Terms & Conditions
Check-in Ready
Under the Property tab, you’ll see a list of filters, including:
Area
City
Property
Unit Type
Unit
Check-in Type
Property Country
Listing Type
Unit Type Category
Under the Guest tab, you’ll find options such as:
Signable
Guest Level
Guest Tag
Opted-in
Date of Birth
Corporation Level
Corporation Tag
Corporation Country
Guest Countr
Select Filters:
Click on the checkboxes next to the options relevant to your analysis. Under Booking, for instance, to filter by the guest's Arrival Date or Payment, click the checkbox beside those options. For example, under the Booking tab, you can select Booking Date and set the exact condition from the dropdown menu, which allows you to trigger an automated message based on the booking creation date:
On – Triggers the message if the booking was created on the selected date.
Before – Triggers it for bookings created before the selected date.
After – Triggers it for bookings created after the selected date.
Or Less Before – Triggers it for bookings made a certain number of days or less before a set date.
Under the Property tab, for example, choose City to filter by specific city locations or select Unit Type to refine data by the type of units (e.g., apartments, houses). You can also select ID Verified to filter guests who have verified their identity or Guest Country to narrow down guests by their country of residence, under Guest tab.
Multi-Selection:
You can select multiple options across the categories to create a more refined filter. For example, select both Booking Status and Channel to analyze confirmed bookings based on their source.
Under the Property tab, you can combine Property Country and Listing Type to view specific property listings within a particular.
Use the Search Bar:
If the list of options is long, use the search bar in the top right corner to find specific filters quickly. Type in a keyword like "Channel" or "Payment" to locate the desired option.
Confirm Your Selections:
After selecting the relevant filters, click the Add button at the bottom-right corner of the interface to apply your selections.
Cancel if Needed:
If you need to reset or change your selections, click the Cancel button to exit without applying any changes.
