Conditions help tailor automated messages by filtering data like Booking details, Property attributes, or Guest information. Use the guides below to select relevant conditions in the Booking, Property, and Guest categories for more personalized and efficient communication.
Under the Booking tab, you’ll see a list of available filters. These include:
Arrival Date
Departure Date
Booking Date
Payment
Security Deposit
Payment Collection Type
Channel
Booking Status
Purpose
Number of Nights
Under the Property tab, you’ll see a list of filters, including:
Area
Property
Unit
Property Country
City
Unit Type
Unit Type Category
Check-in Type
Listing Type
Under the Guest tab, you’ll find options such as:
ID Verified: Whether the guest's ID has been verified.
Guest Level: The level assigned to the guest (e.g., regular, VIP).
Opted-in: Whether the guest has opted into communication or offers.
Corporation Level: The level assigned to corporate accounts.
Corporation Country: The country of corporate guests.
Signable: Indicates if the guest has signed any required documents.
Guest Tag: Tags assigned to categorize guests.
Date of Birth: The guest’s date of birth.
Guest Country: The country of residence for the guest.
Select Filters:
Click on the checkboxes next to the options relevant to your analysis. Under Booking, for instance, to filter by the guest's Arrival Date or Payment, click the checkbox beside those options. Under the Property tab, for example, choose City to filter by specific city locations or select Unit Type to refine data by the type of units (e.g., apartments, houses). You can also select ID Verified to filter guests who have verified their identity or Guest Country to narrow down guests by their country of residence, under Guest tab.
Multi-Selection:
You can select multiple options across the categories to create a more refined filter. For example, select both Booking Status and Channel to analyze confirmed bookings based on their source.
Under the Property tab, you can combine Property Country and Listing Type to view specific property listings within a particular.
Use the Search Bar:
If the list of options is long, use the search bar in the top right corner to find specific filters quickly. Type in a keyword like "Channel" or "Payment" to locate the desired option.
Confirm Your Selections:
After selecting the relevant filters, click the Add button at the bottom-right corner of the interface to apply your selections.
Cancel if Needed:
If you need to reset or change your selections, click the Cancel button to exit without applying any changes.