---
title: "Cancel Subscription, Downgrade or Close Account"
description: "Find out how to cancel your subscription or close your account."
url: https://support.zeevou.com/en-gb/articles/497-cancel-subscription-downgrade-or-close-account
collection: "Account & Billing"
updated: 2026-10-09
language: en-gb
---

# Cancel Subscription, Downgrade or Close Account

Find out how to cancel your subscription or close your account.

## Free Plan Users

If you are using the Free Plan, you can simply cancel your subscription. To do so, log in to your [Zeevou account](https://app.zeevou.com). On the top right of the page, click on Profile icon and select **Account**. On **My Account** Dashboard, click on **Manage Account** and select **Delete Account**.

![](https://staticfiles.gleap.io/ghelparticle/LZJhQZXCFbPKWrocvp46qS75gX0tFusjXp3LpMyDlGvl2pWr99MiaYN4pa3Bprpo2czjYOlbTix.png)

Then, a waring window pops up. You can select **Delete & Log Out**.

![](https://staticfiles.gleap.io/ghelparticle/BoOerW0XDWMVGCGQD7KGxtUnvfg9gcEmO1r8GwHvPFpXYe2u2svB5YqRmyKuIasp6A790aPU2qm.webp)

## Users Connected to Channels

First of all, you should deactivate your listing and then [remove all the mappings](https://support.zeevou.com/en-gb/articles/217-disconnect-from-channels.md) with the channels. Then, you can cancel your subscription on Zeevou:

### **Steps to Cancel Your Subscription:**

1.  Log in to your [Zeevou account](https://app.zeevou.com).
    
2.  Click the profile icon in the top-right corner and select **Account** from the dropdown.
    
3.  On the **My Account Dashboard**, click **Manage Account** and choose **Cancel Subscription**.
    

**Note :** If you are on an Annual Package, you can request cancellation at any time; however, it will only take effect at the end of your current commitment period. If you are on a [Monthly Package](https://zeevou.com/pricing/), you can cancel at any time and will not be charged for any future months.

### **Important Information:**

-   You cannot cancel your subscription if:
    
    -   You have unpaid invoices.
        
    -   Your rate plans are mapped.
        
    -   You have active bookings.
        
-   **Annual Contracts**:
    
    -   Cancellation is only allowed in the final month of your contract.
        
    -   If you attempt to cancel earlier, a message will prompt you to contact the Success Team for assistance.