The “Check-in Ready” feature helps streamline the check-in process, ensuring that all necessary steps are completed before a guest arrives. The flexibility to define these conditions ensures that each host can tailor the check-in process to their specific needs.
Common conditions include:
Guest Info is completed
Terms & Conditions is signed
Guest is verified
Payment and Deposit are paid and authorised
How to Set Check-in Ready Conditions
Go to the Bookings Dashboard.
Click on the More arrow.
Select Settings.
In the pop-up, choose your brand.
Click on Proceed.
In the drawer, click on Check-in Ready.
Choose the conditions you wish to be completed for a booking to become ready for check-in (e.g., Guest Info, Terms & Conditions, Guest Verification, Security Deposit, and Payment)
Click on Save.
Viewing Check-in Ready Status
Under Each Booking: Under the Overview tab, Check-in Ready conditions are shown. Status turns green when all conditions are met.
In the Arrivals List: Go to the Bookings Dashboard and then Arrivals to see the Check-in Ready status.
In the Booking Calendar: The colours of bookings clarify the Check-in Ready status: green (ready), yellow (almost ready), and red (not ready). Hover over a booking to see which items are incomplete.
Using Check-in Ready for Automated Messages
You can also add Check-in Ready as a condition in Automated Messages:
Click on the gear icon.
Go to Automated Messages.
Click on New Automated Message or open an existing message.
Go to the Condition card and click on Add a Condition.
Select Check-in Ready and click on Add.