Set Your Booking Confirmation Settings

Accessing Confirmation Page Settings

1. Log in to your Zeevou account.

2. Click on the gear icon in the top right corner.

3. Select Confirmation Process.

Step-by-Step Customisation

Step 1: General Info

• General: Turn on your desired items to be shown to the guests during confirmation (e.g., Booking Purpose, Arrival/Departure Time).

• Person Booking: Enable your desired items regarding the guest personal info and add custom questions.

  • Click on + Ask a Custom Question to add.

  • Select or create new questions.

  • Make questions Optional or Mandatory.

• Marketing Consent: Enable and customise text for GDPR compliance.

  • Toggle Enable/Disable.

  • Click on Edit to change Opt-in Prompt text.

  • Select marketing platforms for consent.

• Privacy Policy: Include your privacy policy for guests.

Step 2: Guest Info

Note: You can fill this the same as you did for the Person Booking section. If the Lead Guest and Person Booking are one person, the system will sum up the fields related to both. Otherwise, related fields will be shown for each.

• Enable sections for Lead Guest Info and Additional Guests (ADULTS and CHILDREN).

• Add custom questions as needed.

Note: Disabled sections are hidden from guests.

Step 3: Terms & Conditions

• Enable the Terms and Conditions toggle.

• Specify which bookings should this Terms & Conditions be required for.

• Click on Revise this Terms & Conditions to edit it.

Step 4: Upsells & Payment

• Payment Method: Select preferred payment methods (Bank Transfer, Card).

  • Enable integrated payment methods for booking.

• Upsells: Enable this to show guests Upsell lists based on each Listing’s settings..

• Payment Note: Edit the Payment Note shown to guests.

Step 5: Security Deposit

• Security Deposit Collection Methods: Choose your preferred collection methods. 

  • Enable Card payments via integrated gateways.

  • For Airbnb bookings, set the applicable date.

• Security Deposit: Edit Security Deposit Note for guests.

Step 6: Success Page

Edit the Success Page text shown after booking completion.

Additional Notes

• Profile View: Click on Lead Guest or Person Booking Name to view/edit their profile and custom question responses.

• Custom Questions: Add hints, edit or remove questions anytime.

• Marketing Consent: Inform guests of promotions and discounts.

Watch this tutorial video on how to configure the Booking Confirmation steps: