You can set different trigger rules for your Signable Template to be sent in Zeevou hub. In order to choose between different trigger rules, log into app.zeevou.com and click on the gear icon and select Preferences. Then, you will be redirected to your Organisation Configuration.
Make sure you've tick marked Signable under General.
Then click on Signable Account on the first underlined line on top.
Now, you can select and tick mark one or multiple of the 4 available options.
Booking Confirmation Email Sent: If you select this step, you need to activate the trigger rule for the Booking Confirmation email under Trigger Rules. The Signable email will be sent to the guest separately.
Guest information Confirmed: This will trigger the Signable email to be sent after the guest fills up the guest information form and confirms it at the first step after they receive the Confirmation Email.
Payment Paid: The Signable email will be sent after the guest payment is fully done.
Security Deposit Pre-Authorised: The Signable email will be sent after the security deposit preauthorisation is fully done.
Please note that two or more items can be selected, and that means both conditions must be met. For example, if you select items 2 & 3, then the Signable email will be sent after the guest fills up and confirms the form and pays for the booking total amount.