---
title: "Disconnect from Channels"
description: "Need to disconnect your property from different channels?"
url: https://support.zeevou.com/en-gb/articles/217-disconnect-from-channels
collection: "4.4 Connect to OTA Channels"
updated: 2026-11-04
language: en-gb
---

# Disconnect from Channels

Need to disconnect your property from different channels?

This guide explains how to disconnect your channel connections in Zeevou for both **Connection Type A** and **Connection Type B**.

Please note that it can take a few hours for a disconnection to be fully processed before you can deactivate a listing in Zeevou.

* * *

## **Channel-Level Activate / Deactivate Control**

When activating a channel, users will receive a confirmation message indicating that Inventory, Rates, and Restrictions will be pushed across the configured availability window. When deactivating a channel, users will receive a confirmation message explaining that zero inventory will be pushed across the availability window, which will close availability for the selected channel.

![](https://staticfiles.gleap.io/gattachments/uAzmOTdZbOCjM5gbBLJ7MWhlTBbc8RuZXrwIQerBCwXYwTdDECWGlVKmtxlckqEqa7fVW6WpM6n.png)

* * *

## **Airbnb**

### **For Type A connection**

For Connection Type A, you need to remove the connection from Airbnb and then remove the property from Zeevou.

1.  Log in to your **Airbnb host account**.
    
2.  Navigate to your **Menu profile.**
    
3.  Go to **Account Settings**.
    
4.  Open **Privacy**.
    
5.  Under **Connected Services**, find **Quick Connect** (or click [https://www.airbnb.com/account-settings/privacy-and-sharing](https://www.airbnb.com/account-settings/privacy-and-sharing)).
    
6.  Click **Remove Access**.
    

![](https://staticfiles.gleap.io/gattachments/WOjyVlmkmQW6pug1cpXxmoISrdFErVxogDRWi1GMrE02Xa3PMsDjWxOFGF8WJhECtSEjE3imu6D.jpg)

7.  Log in to Zeevou.
    
8.  Go to **Listings**.
    
9.  Click **Manage Channels** in the top-right corner.
    
10.  Select **Airbnb**.
     
11.  Find the relevant property.
     
12.  Click the three-dot menu next to the property.
     
13.  Select **Remove Property**.
     
14.  Click **Confirm Removal**.
     

![](https://staticfiles.gleap.io/helparticle/20250505123832_8796.jpg)

![](https://staticfiles.gleap.io/helparticle/20250505123905_8217.png)

**_Note:_** If your Airbnb account contains multiple listings and you only want to disconnect one listing, you need to raise a service request. f the account has only one listing, you can remove QuickConnect directly from within Airbnb.

### For Type B connection

For Connection Type B, you can remove the connection directly from Zeevou.

1.  Go to **Listings**.
    
2.  Open the relevant property.
    
3.  Click **Manage Channels**.
    
4.  Select **Airbnb**.
    
5.  To remove the connection for all mapped listings, click the **Delete** icon.
    
6.  To remove the connection for one specific listing, click **Unmap**.
    
7.  Click **Yes** to confirm.
    

![](https://staticfiles.gleap.io/gattachments/bEzE1kJcm6Qsw5N1RG5yCNmTO9WJBl6n9seJ0LhTlVZGHG6JH26wyvlXK0aYFzuaNosuFkA8jIR.png)

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## **Booking.com**

### **For Type A connection**

For Connection Type A, first disconnect Zeevou from the [Booking.com](https://Booking.com) Extranet, then remove the property from Zeevou.

1.  Log in to the [**Booking.com**](https://Booking.com) **Extranet**.
    
2.  Open the relevant property.
    
3.  Click the **Profile** icon in the top-right corner.
    
4.  Select **Connectivity Provider**.
    
5.  Click **Disconnect**.
    
6.  Select a reason for disconnecting.
    
7.  Click **Disconnect** again.
    
8.  Log in to Zeevou.
    
9.  Go to **Listings**.
    
10.  Click **Manage Channels** in the top-right corner.
     
11.  Select [**Booking.com**](https://Booking.com).
     
12.  Go to **Property Settings**.
     
13.  Click the three-dot menu next to the relevant property.
     
14.  Select **Remove Hotel**.
     

![](https://staticfiles.gleap.io/helparticle/20250505124102_1178.png)

15.  In the confirmation window, click **Refresh Synchronisation Settings**.
     
16.  Click **Proceed**.
     
17.  Click **Confirm Removal**.
     

### **For Type B Connection**

1.  Go to **Listings**.
    
2.  Open the relevant property.
    
3.  Click **Manage Channels**.
    
4.  Select [**Booking.com**](https://Booking.com).
    
5.  To remove the connection for all mapped listings, click the **Delete** icon.
    
6.  To remove the connection for one specific listing, click **Unmap**.
    
7.  Click **Yes** to confirm.
    

![](https://staticfiles.gleap.io/gattachments/2tazAzRpoVr9Od4eBPA5pjBPV1wxn0Mgc9Op1WaQGYDku6rMLET6GAUNXdzvzLnAISGd3h6t2pI.png)

* * *

## **Expedia**

### For Type A connection

For Connection Type A, first disconnect Zeevou from the Expedia Extranet, then remove the property from Zeevou.

1.  Log in to the **Expedia Extranet**.
    
2.  Open the relevant property.
    
3.  From the left-hand menu, go to **Rooms & Rate**.
    
4.  Select **Connectivity Settings**.
    
5.  Enter the requested verification code.
    
6.  Click **Manage Services**.
    
7.  Click **Disconnect**.
    
8.  Click **Next**.
    
9.  Click **Confirm** to complete the disconnection.
    
10.  Log in to Zeevou.
     
11.  Go to **Listings**.
     
12.  Click **Manage Channels** in the top-right corner.
     
13.  Select **Expedia**.
     
14.  Go to **Property Settings**.
     
15.  Click the three-dot menu next to the relevant property.
     
16.  Select **Remove Hotel**.
     

![](https://staticfiles.gleap.io/helparticle/20250505124244_4129.jpg)

### **For Type B connection**

1.  Go to **Listings**.
    
2.  Open the relevant property.
    
3.  Click **Manage Channels**.
    
4.  Select **Expedia**.
    
5.  To remove the connection for all mapped listings, click the **Delete** icon.
    
6.  To remove the connection for one specific listing, click **Unmap**.
    
7.  Click **Yes** to confirm.
    

![](https://staticfiles.gleap.io/gattachments/pYjmlZMdugcNxkxHoQfDgAc5bu7xHFiqNTMrk1rSVCVW7jsJmrNUHq0XwMRMrQH8On6pkh9Miyg.png)

* * *

##  **Agoda**

### **For Type A connection**

For Connection Type A, contact **Agoda Support** and ask them to remove the channel manager from the relevant property.

Once Agoda confirms that the connection has been removed:

1.  Log in to Zeevou.
    
2.  Go to **Listings**.
    
3.  Click **Manage Channels** in the top-right corner.
    
4.  Select **Agoda**.
    
5.  Go to **Property Settings**.
    
6.  Click the three-dot menu next to the relevant property.
    
7.  Select **Remove Hotel**.
    

![](https://staticfiles.gleap.io/helparticle/20250505124351_1007.png)

### **For Type B connection**

1.  Go to **Listings**.
    
2.  Open the relevant property.
    
3.  Click **Manage Channels**.
    
4.  Select **Agoda**.
    
5.  To remove the connection for all mapped listings, click the **Delete** icon.
    
6.  To remove the connection for one specific listing, click **Unmap**.
    
7.  Click **Yes** to confirm
    

![](https://staticfiles.gleap.io/gattachments/JCDCsJKMjKS2qYVwELhmxLpDN5VapBynpCm5XuHcdOIAG8OpDuHCL5VXF2WhtetEnP4y68cmeoy.png)

* * *

## **VRBO**

### **For Type A connection**

-   For Connection Type A, contact **Vrbo Support** and ask them to unmap the relevant listing.
    
-   Once Vrbo confirms that the listing has been unmapped, check the connection status in Zeevou.
    

### **For Type B connection**

1.  Go to **Listings**.
    
2.  Open the relevant property.
    
3.  Click **Manage Channels**.
    
4.  Select **Vrbo**.
    
5.  To remove the connection for all mapped listings, click the **Delete** icon.
    
6.  To remove the connection for one specific listing, click **Unmap**.
    
7.  Click **Yes** to confirm.
    

![](https://staticfiles.gleap.io/gattachments/nuGNvlDX3BQ0JMj1jg4fo4W07LtexebqkP30mgDQhm86rrOqYV8PUOaqKLNZoAk4XIXAJsAonVW.png)

* * *

## **Trip.com**

### **For Type A connection**

-   For Connection Type A, contact [**Trip.com**](https://Trip.com) **Support** and ask them to unmap the relevant listing.
    
-   Once [Trip.com](https://Trip.com) confirms that the listing has been unmapped, check the connection status in Zeevou.
    

### **For Type B connection**

1.  Go to **Listings**.
    
2.  Open the relevant property.
    
3.  Click **Manage Channels**.
    
4.  Select [**Trip.com**](https://Trip.com).
    
5.  To remove the connection for all mapped listings, click the **Delete** icon.
    
6.  To remove the connection for one specific listing, click **Unmap**.
    
7.  Click **Yes** to confirm.  
    
    ![](https://staticfiles.gleap.io/gattachments/qFGfPEQLJdeoQqM0GrAR77iZR4edvHc3vky3FLJ7SySKmkTpTBEsi0beXDM73SVZIGVCMjCiBYe.png)
    

Your preferred listings are now live and bookable through your direct booking website and connected channels.

Now, join a community of like-minded hosts, share experiences, exchange ideas, and help each other thrive through the power of collaboration.

[**Join the Community→**](https://support.zeevou.com/en-gb/articles/732-join-the-community.md)