If you want to extend the booking of a guest, go to the Booking view page-> Booking Actions and select Extend from the drop-down menu.
Then, a drawer opens in which you should select a date and enter a price. Finally, click on Extend.
When extending a booking in Zeevou, you can decide how the Security Deposit should be handled for the newly created booking(s). This gives you full control over whether the deposit stays with the original booking or is recalculated for each new segment.
This tutorial explains where to find the settings and how each option works.
Open the booking you want to Extend.
Select Extend Unit.
A panel will appear on the right side of the screen.
Scroll to the Security Deposit section.
Here, Zeevou prompts you to choose how the Security Deposit should be handled for the new booking.
Zeevou provides two options when creating a new booking through an extension:
The Security Deposit stays only with the original booking.
The new booking created after the extension will have a Security Deposit of 0.
Use this option when you want the deposit to remain tied to the initial reservation rather than issuing multiple deposit requests.
Displayed description in Zeevou:
“The Security Deposit remains only in the original booking, and the second booking will be created with a deposit amount of 0.”
Each booking (original and newly created) will receive its own Security Deposit.
The amount is calculated based on the Rate Plan or Unit Type assigned to each booking.
Choose this option when you need every segment of the booking to hold its own deposit responsibility (e.g., different dates, different prices, or different units).
Displayed description in Zeevou:
“Each booking (original and extended) will have a Security Deposit amount based on the applicable Rate Plan.”
Group Booking Display
All bookings created through extension remain part of the same group booking.
Therefore, the total Security Deposit displayed at the group level represents the sum of all deposits assigned across the related bookings, regardless of which option was chosen.
Note: Any booking, regardless of its collection type, can use these Security Deposit options. When you performs an Extend within app.zeevou, you can choose between the two available options: “Keep on Original Booking” or “Separate Deposit for Each Booking.” If the Extension is carried out through another method, the system will automatically apply the same behaviour as the “Keep on Original Booking” option.
