The article discusses the guidelines for managing overlapping rate rules in a booking or channel management system and how to prioritize them as a solution.
Overlapping Rate Rules
Two rate rules are considered overlapping if all of the following conditions apply:
They apply to at least one common rate plan.
Both rules are active and not expired.
They are both applicable to the booking engine or to the channel manager.
Their date ranges have some overlap.
Their defined days of the week have some overlap.
They have common actions.
How to Set Priority for Overlapped Rate Rules
If there are any overlapping Rate Rules due to these following actions in the system,
Editing the Rate Rule,
Changing an Inactive Rate Rule to Active,
Creating a new Rate Rule,
A window will appear notifying you that there is a conflict and you can set the priorities through that window. You can drag and drop to rearrange the order of Rate Rules. Moreover, you can click on More and select Rearrange Priorities on the Rate Rule Dashboard.
You can see the summary of the Rate Rule using the icon on the right side of each Rate Rule.
Note1: Setting priority can be made available between Rate Rules in more than one group.
Note 2: When there is no overlap, you cannot see the rearrange option.