The Channel Deal feature in Zeevou allows hosts to define commission rates for different booking channels (such as Booking.com or Airbnb) to ensure commissions are accurately reflected in the Monthly Performance Report (MPR). When a booking includes commission details from the channel, those values are shown directly in the MPR. If no commission is provided, Zeevou automatically calculates it using the predefined channel deal rate. The same logic applies to manual bookings, where the correct commission is applied based on the channel deal settings.
Channel Deals also prevent overlapping agreements for the same channel, property, and time period, helping maintain clear, consistent, and accurate commission records. This automation reduces discrepancies, improves financial reporting, and gives hosts a clear view of their net earnings.
How to Create a Deal
Log into your Zeevou account.
Navigate to Finance, then Channel Deal on the main menu.
Click on Create a Deal in the top right corner.
On the opened window, select the channel you would like to create a Deal for.
Select the timeframe which must fall to the Booking's Arrival Date to qualify for this Deal.
Click on the Proceed.
On the opened drawer, adjust the Financial Settings:
Percent Per Booking
Fixed Amount Per Booking
Expense Type
Invoice Frequency
Set Allocation for All Possible Listings or Specific Listings.
For General Info, enter
Title
Description (Optional)
Click on Create.
Created Channel Deals Overview
You can view all created channel deals on the Channel Deals Dashboard. You can click on the three dots of each to select View/ Edit or Delete. You can click on the Filter icon to apply filters to view them.
How to Edit Each Deal
You can view three cards of General Info, Financial Settings, and Allocation which can be updated on the opened deal.
Note that new changes will adjust the Channel Commission on all Not-finalised Bookings associated with this Deal.
Commissions are automatically added in the following cases:
API-Connected Listings: If the listing is connected to a channel via API (e.g., Booking.com, Airbnb), the commission is automatically applied based on the channel's integration settings.
Channel Deals for Manual Bookings: If a manual booking is created and there's an existing channel deal set up for that channel, the commission will also be applied automatically.
There are two types of channels used for calculating commissions: PRE and POST.
PRE: In this type, the channel deducts its commission before sending the booking to us, and we receive the remaining amount. Therefore, we must display the total amount paid by the guest, which is calculated as the Total Price in XML plus the channel's deducted commission.
POST: Here, we receive the full reservation amount upfront. After the guest checks out, the host calculates the invoices with the channels.
For example, Expedia operates as a PRE channel type. To calculate the commission for bookings where the channel has not pre-set a commission (such as SU), we use the following formula:
Actual Total Price = Total Price in XML ÷ (1 - (Channel Deal Percentage Per Booking ÷ 100))
Channel Commission = Actual Total Price - Total Price in XML
Note: This formula is a standard method we use for other organizations, and they are satisfied with it.
If discrepancies arise between our calculations and Expedia's, we propose two possible solutions:
The Channel Deal percentage might need adjustment.
Expedia's calculation method should be reviewed. They might be using a different or updated approach, and we may need to align with it.
