Step 1: Log into your Booking.com Extranet and open your desired listing page.
Step 2: Click on the Profile icon in the top right-hand corner and then Connectivity Provider.
Step 3: If your listing is connected to another channel manager, click on the Switch to a new channel manager button. You may be required to confirm a code sent to you by SMS/email.
NOTE: !!! Before connecting to Booking.com, make sure that you have fully set up your Listing, Unit Type, and Unit on Zeevou and BDC listing, or you will end up getting bookings flowing into system-generated units that will be a lot of manual work to then put right. !!!
Step 4: Under Channel Manager’s Name, click on Search for Providers and type Zeevou.
Step 5: Click on Connect.
Step 6: You need to contact Zeevou support to confirm the connection with the following information:
BDC Listing ID
Connection Type: Occupancy Based or Room Based
Step 7: Once confirmed, you will get an email to let you know that you can proceed with the mapping.
Step 8: While waiting for the confirmation, copy your Listing ID from Booking.com (You can find it at the centre of the page at the top of your Extranet).
Step 9: Go to app.zeevou.com and click on Listings.
Step 10: Open your desired Listing.
Step 11: Click on Manage Channels in the top right.
Note: If you are using Safari, the new pop-up window might not open. Please follow the steps here.
Step 12: Click on Select Channel on the right, then select Booking.com. Finally, click on the + button.
Step 13: Under Channel Hotel ID, paste the Booking.com Listing ID that you copied earlier.
Step 14: Select all rooms (unit types) you want to map for this listing.
Step 15: Select your desired Currency.
Step 16: Under Rate, select Sell Rate.
Step 17: Under Pricing, select Room Based or Occupancy Based.
Step 18: Under Status, select Inactive.
Step 19: Click on Save.
Step 20: Click on the Map action on the right.
Step 21: A pop-up screen will appear. Under OTA Listing Name, select your Room Name as set on Booking.com. You can find your room name and ID under the Property Menu / Property Layout. You can then cross-reference with the one that appears in the mapping page on Zeevou.
Step 22: Room Based Mapping: (According to the mapping Type in Step 6)
Turn on the toggle of the room based button and Select the Applicable No of Guest. For Single Occupancy, turn on the toggle. When enabled, the option will appear to allow you to set up multiple rates.
Step 23: Occupancy Based Mapping: (According to the mapping Type in Step 6)
Turn on the toggle of the Occupancy based button and click on + to add a row for each occupancy level. Don’t change anything for the rows up to your minimum number of guests. Above that, add the extra guest pricing as compared to your base rate for the number of guests included in your base rate.
Step 24: To adjust the rate being sent out, use the fields provided:
Markup Percentage (Next to the Cross "×" Sign): Enter a multiplier to increase/decrease the rate by a percentage. For example, to add 15% to the base price, change the value from 1 to 1.15.
Extra Charges (Next to the +/- Sign): Enter a specific amount to add or deduct from the rate. For instance, type +10 to add 10 units or -10 to reduce the rate by 10 units. This is useful for adding extra guest fees or other charges.
Step 25: Click on Save.
Step 26: You should get a confirmation message saying Room Successfully Mapped.
Step 27: Click on the Key symbol the black square in the top right corner. On the pop-up screen that appears, click on the > next to Remove and then change the status from Inactive to Active.
Another way to set your Extra Guest Pricing on Booking.com is done by going to the Calendar under Rates & Availability, expanding the main rate, and clicking on Edit Occupancy Pricing. Make sure that the base number of people is correct. If you need this to change, you need to call up Booking.com and ask them to do it for you.
Future bookings (those starting as of the following day from when the mapping is completed) will start to import. Check back in a few hours to make sure all your future bookings have been successfully imported.
Please note that when mapping initially, the bookings that are imported from Booking.com do not contain all the information, such as contact details and payment details. New bookings made after the mapping will include these details automatically. For the existing future bookings, kindly update them manually with the necessary information. You have an option of marking bookings as Channel Collect in bulk from the All Bookings grid on the right by clicking on the three dots and then selecting “Mark As Channel Collect” with the Star Symbol.
