How to Create Saved Responses

This article would help you if your plan is: Glow Dazzle

Saved Responses allow you to create and reuse commonly used phrases in emails and conversations.

Step 1: Access Saved Responses

  1. Log into your Zeevou account.

  2. Navigate to Inbox on the main menu.

  3. Click on Manage Inbox in the right corner.

  4. Select Saved Responses.

  5. Click on + Create a Saved Response.

Step 2: Add Message Details

  1. On the open page, enter the Internal Name in the General Info card.

  2. In the Message card, choose how the message will be sent (Email, SMS, API).

  1. Add message templates in other languages if needed by clicking on the plus icon near the English language.

  1. Write your message and preview it.

  2. Use variables for specific details (Booking, Guest, Listings, Brand).

  3. Optionally, Switch to HTML format for Header and Footer.

  4. Send a test email by clicking on the ✔ sign to see the result.

Step 3: Add Attachments and More Messages (Optional)

  1. Click on Add Attachments to include files like Invoice, House Manual, or Check-in Guide.

  2. Click on + Custom File to add other files.

  3. Click on Add another Message + to add more messages.

Step 4: Save and Edit Your Response

  1. Click on Save & Close.

  2. To Edit or Delete a saved response, click on the three dots next to it.

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