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Finalise Your Bookings

When you need to finalise a booking, you must first ensure it is in one of three statuses: Checked-out, No Show, or Cancelled. Finalising a booking releases the security deposit, posts the invoice to Xero, and prevents further edits. This article outlines the two main methods for finalising a booking within Zeevou and explains how to undo this action if needed.

Finalising a booking is a crucial step in managing reservations, ensuring that all necessary actions are completed and preventing further changes to the booking.

When to Finalise a Booking

  • The booking must be in one of these statuses: Checked-out, No Show, or Cancelled.

  • Finalising a booking will:

    • Release the Security Deposit.

    • Post the invoice to Xero.

    • Prevent any further edits to the invoice.

    • Not let you edit the booking.

Methods to Finalise a Booking

Method 1: Using the Booking Overview

  1. Log into your Zeevou account.

  2. Navigate to Sales→Bookings on the main menu.

  3. On the Bookings dashboard, scroll down and select your desired booking which should be Checked-out, No Show, or Cancelled (Alternatively, you can click the three dots under Action and select View).

  4. Click the Manage Booking arrow.

  5. Select Finalise Booking.

Method 2: Using the All Bookings Dashboard

  1. Navigate to Sales→Bookings on the main menu.

  2. Click View Bookings List.

  3. On the All Bookings dashboard, use the Filter drawer.

  4. In the opened drawer, scroll down to the Finalisation Status section and select Awaiting Finalisation.

  5. Click the three dots next to your desired booking and select View.

  6. Click the Manage Booking arrow.

  7. Select Finalise Booking.

Undoing Finalisation

If you need to edit a Finalised booking, you must Undo Finalisation:

  • View a Finalised booking.

  • Click Undo Finalisation in the top right corner.

Note: By taking this action, the related invoice will be voided, the Booking will become editable again and the Security Deposit is no longer available.

Additional Notes

Filtering Finalisation Statuses: 

  • Use the Filter drawer on the All Bookings Dashboard.

  • Scroll down and find the Finalisation Status section to search different statuses.

Mark Booking as Finalised 

  • View the booking and click the Manage Booking arrow.

  • Choose Mark Booking as Finalised to lock the booking and prevent any changes. 

  • Use Unmark as Finalised if changes are needed later.

How do we make a bulk edit for finalisation?
You can easily bulk finalise your bookings in Zeevou. Go to Sales→All Bookings → View All → Awaiting Finalisation tab, select your bookings, and then use the Bulk Action menu (the three dots) to finalise them all at once.

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