Fees are the add-ons already included in the Rate Plan of each booking while Upsells are the ones which will be added separately to the booking when the booking is created. The guests can also select Upsells in the Online Check-in process.
How to View and Edit Fees & Upsells
Under the Details tab of Booking view, you can view the Fees & Upsells card. Go to the Price Breakdown card of the Finance tab to edit each of them.
When you click on the No Entry icon on the Price Breakdown card, a window pops up in which you can select Disapprove to delete the fee. When you click on the pencil in front of the fee, a drawer opens in which you can edit its amount and finally Save.
When you click on the No Entry icon for an upsell, a window pops up in which you can select Reject. When you click on the pencil in front of the fee, a drawer opens in which you can edit its amount and finally Save.
How to Create Fees & Upsells
To create Fees, go to the Pricing & Availability tab of Unit Type -> Rate Plans card -> View/Edit Details -> Charges & Fees and click on Add Fee. Then, a drawer opens in which you can select your Fee from the drop-down menu and insert Sales Price and Associate Cost (Optional). Finally, click on Add.
