---
title: "Split a Booking"
description: "Learn how to split a booking with our step-by-step guide. We show you how to divide a reservation across different properties and explain the key restrictions, such as invoice status or booking length, that you need to know."
url: https://support.zeevou.com/en-gb/articles/107-split-a-booking
collection: "Easily Fulfil Guest Requests"
updated: 2026-10-21
language: en-gb
---

# Split a Booking

Learn how to split a booking with our step-by-step guide. We show you how to divide a reservation across different properties and explain the key restrictions, such as invoice status or booking length, that you need to know.

If you ever need to relocate your guests to a different property for any reason while they are in the midst of their stay, our split feature comes to the rescue. This convenient functionality allows you to seamlessly divide your booking into two separate reservations, all without altering any of the initial booking details, including dates and rates. This ensures a smooth and hassle-free transition for both you and your valued guests.  
  
Note: The **Split** booking feature requires the **Direct Booking Pro** module. If you are not on this plan, this action will appear locked. Click the **Unlock Feature** button to navigate through the upgrade flow. Once upgraded, the Extend action will be fully available.

**How to Split a Booking**

In order to split a Booking in the Booking View page, click **Booking Actions** on the top right and then **Split**.

![](https://staticfiles.gleap.io/ghelparticle/H2oI1crulFByFJ0IlmyJ4UMMJU7wyPcCwOTaCS3IUOWGSd65TvOEkCYYHiyBuEjGCPyLB8Co6Fq.webp)

Or, go to the **Details** tab and click **Split** in the **Arrivals and Departures** card.

![](https://staticfiles.gleap.io/ghelparticle/G3GQTaEmzTgGACALpg7WQ1e6DSLPOTOU3UyHGh9mOXPlBavOYEZNKFtxbKUzbWVcSlXiuiEK3Xc.webp)

Then a drawer opens in which you can insert **Split Date** and **Time** and specify its **Property**, **Unit Type** and **Unit**. Finally, click **Save**.

**Note:** You cannot split a booking under the following circumstances:

1- If the booking is for 1 night.

2- If the booking status is Cancelled, checked out or Scheduled for Cancellation.

3- If your invoice has been Completed. (You can change it to Draft if you want to extend the booking).

4- If your invoice has been sent to Xero. (You can void it if you want to extend the booking).

5- If the booking status is Pending Finalisation or Finalised or Finalisation in Progress.

6- If the booking status is No Show.

When you split a booking, there’s just **one rule to remember**:  
You can only split the **second part** of a booking — the first part is locked.

**Example:**  
You book **10–20 Aug**. You split it into:

-   **10–15 Aug** (first part — can’t be split again)
    
-   **15–20 Aug** (second part — still splittable)
    

Now you decide you want **13–15 Aug** instead. Here’s the trick:

1.  Change the first part to **10–13 Aug**.
    
2.  Change the second part to **13–20 Aug**.
    
3.  Split the second part into:
    
    -   **13–15 Aug** (your new dates)
        
    -   **15–20 Aug** (what’s left)
        

## Handling Security Deposits when Splitting Bookings

When splitting a booking in Zeevou, you can decide how the Security Deposit should be handled for the newly created booking(s). This gives you full control over whether the deposit stays with the original booking or is recalculated for each new segment.

This tutorial explains where to find the settings and how each option works.

## **Accessing the Security Deposit Options**

1.  Open the booking you want to **Split**.
    
2.  Select the **Split** action.
    
3.  A panel will appear on the right side of the screen.
    
4.  Scroll to the **Security Deposit** section.  
    Here, Zeevou prompts you to choose how the Security Deposit should be handled for the new booking.
    

## **Security Deposit Options**

Zeevou provides two options when creating a new booking through a split:

### **1\. Keep on Original Booking**

-   The Security Deposit stays only with the **original** booking.
    
-   The new booking created after the split will have a **Security Deposit of 0**.
    
-   Use this option when you want the deposit to remain tied to the initial reservation rather than issuing multiple deposit requests.
    

**Displayed description in Zeevou:  
**“The Security Deposit remains only in the original booking, and the second booking will be created with a deposit amount of 0.”

### **2\. Separate Deposit for Each Booking**

-   Each booking (original and newly created) will receive its **own Security Deposit**.
    
-   The amount is calculated based on the **Rate Plan or Unit Type** assigned to each booking.
    
-   Choose this option when you need every segment of the booking to hold its own deposit responsibility (e.g., different dates, different prices, or different units).
    

**Displayed description in Zeevou:  
**“Each booking (original and extended) will have a Security Deposit amount based on the applicable Rate Plan.”

**Group Booking Display**

All bookings created through split remain part of the same **group booking**.  
Therefore, the total Security Deposit displayed at the group level represents the **sum of all deposits** assigned across the related bookings, regardless of which option was chosen.

**Note:** Any booking, regardless of its collection type, can use these Security Deposit options. When you performs an Split within **app.zeevou**, you can choose between the two available options: **“Keep on Original Booking”** or **“Separate Deposit for Each Booking.”** If the Split is carried out through another method, the system will automatically apply the same behaviour as the **“Keep on Original Booking”** option.