Configure Taxes (Optional)

Tax rates allow you to automatically calculate and collect taxes on bookings. Once applied to a rate plan, taxes will be calculated for all new Direct and Manual Bookings.

Create a Tax Rate

1. Navigate to Pricing > Taxes

2. Click Create Tax Rate

Tax Rate Info

• Name: Give your tax rate a descriptive name

• Description: Add notes for reference (optional)

• Currency: Select the currency

Tax Components

Configure each tax component:

• Tax Type: Select the type of tax

• Charge Type: Choose how it's charged

• Calculation Method: Define how it's calculated

• Amount: Enter the tax amount or percentage

• Tax Items: Select which items are taxed

• Authority: Specify the tax authority

Add Multiple Components: Click + Add Tax Component to add additional tax types. Each component will display as a separate line on your tax rate card.

Select any Rate Plans with a matching currency to apply the Tax Rate to, then click Save.

Note 1: If you click on + Add Tax Component, Component 2 will open under Component 1 and you can set and select its variables. The Added Component will be demonstrated on your tax rate card.

Note 2: Once created, the tax rate and its components display on a card. Hover over Tax Items to view the complete list of taxable items.

Tax Rate Actions

Click the three dots on your tax rate card for additional actions:

• Apply to Rate Plans

• Edit

• Delete

• View Change History

Apply Tax Rates to Rate Plans

Each rate plan can have a maximum of one tax rate. You cannot apply two tax rates to one rate plan.

1. Click the three dots on your tax rate card

2. Select Apply to Rate Plans

A window will appear with two tabs:

Apply tab:

• Tick your desired rate plan(s)

• Click Apply

• Only rate plans with matching currency and no existing tax rate will appear

Applied List tab:

• View rate plans that already have this tax applied

• Select a tax rate assignment

• Click Remove to remove it

Important:

• Editing a tax rate only affects future bookings

• Deleting a tax rate disconnects it from rate plans but preserves the record in existing bookings

Tax Rate Settings

Control how taxes display to guests:

1. Click the gear icon in the top-right corner

2. Configure these options:

Prices are Tax Included: Toggle on if your displayed prices already include tax amounts.

Tax Breakdown: Toggle on to show itemised tax details to guests before they book.

View Taxes in Bookings

Once a tax rate is applied, it automatically calculates for all new bookings:

• Price Breakdown: View tax amounts under the Finance tab on the Booking page

• Tax Rate Details: See complete tax information under Tax Rate in the Finance tab