Tax rates allow you to automatically calculate and collect taxes on bookings. Once applied to a rate plan, taxes will be calculated for all new Direct and Manual Bookings.
Navigate to Pricing > Taxes
Click Create Tax Rate
Name: Give your tax rate a descriptive name
Description: Add notes for reference (optional)
Currency: Select the currency
Configure each tax component:
Tax Type: Select the type of tax
Charge Type: Choose how it's charged
Calculation Method: Define how it's calculated
Amount: Enter the tax amount or percentage
Tax Items: Select which items are taxed
Authority: Specify the tax authority
Add Multiple Components:
Click + Add Tax Component to add additional tax types. Each component will display as a separate line on your tax rate card.
Select any Rate Plans with a matching currency to apply the Tax Rate to, then click Save.
Note 1: If you click on + Add Tax Component, Component 2 will open under Component 1 and you can set and select its variables. The Added Component will be demonstrated on your tax rate card.
Note 2: Once created, the tax rate and its components display on a card. Hover over Tax Items to view the complete list of taxable items.
Click the three dots on your tax rate card for additional actions:
Apply to Rate Plans
Edit
Delete
View Change History
Each rate plan can have a maximum of one tax rate. You cannot apply two tax rates to one rate plan.
Click the three dots on your tax rate card
Select Apply to Rate Plans
A window will appear with two tabs:
Apply tab:
Tick your desired rate plan(s)
Click Apply
Only rate plans with matching currency and no existing tax rate will appear
Applied List tab:
View rate plans that already have this tax applied
Select a tax rate assignment
Click Remove to remove it
Important:
Editing a tax rate only affects future bookings
Deleting a tax rate disconnects it from rate plans but preserves the record in existing bookings
Control how taxes display to guests:
Click the gear icon in the top-right corner
Configure these options:
Prices are Tax Included: Toggle on if your displayed prices already include tax amounts.
Tax Breakdown: Toggle on to show itemised tax details to guests before they book.
Once a tax rate is applied, it automatically calculates for all new bookings:
Price Breakdown: View tax amounts under the Finance tab on the Booking page
Tax Rate Details: See complete tax information under Tax Rate in the Finance tab
In the current tax structure, You can select a rate plan when creating a tax. If no rate plan is selected, the tax will not be applied to any fees associated with bookings under that rate plan.
On the Create Tax page, if you want to apply tax to a specific fee, you need to select the corresponding add-on type category of that fee from the Tax Item dropdown.
Please note that the Tax page is located under the Finance section in the main menu, not under Settings.
Each rate plan can be applied to only one tax rate. Once a rate plan is allocated to a tax rate, it will no longer appear in the list of available rate plans for other tax rates unless it is first unallocated. Once unallocated, the rate plan will become available to be applied to another tax rate.
